At a Glance
- Tasks: Lead the future of communication and collaboration at a top business school.
- Company: Join London Business School, a vibrant global community in London and Dubai.
- Benefits: Enjoy 27 days annual leave, a generous pension, and a free gym.
- Other info: Flexible hybrid working model with a focus on work-life balance.
- Why this job: Shape impactful digital services while working with cutting-edge Microsoft 365 technologies.
- Qualifications: Experience as a Product Owner with strong Microsoft 365 knowledge required.
The predicted salary is between 60000 - 80000 £ per year.
Number of Positions: 1
Contract Type: Permanent – Full time
Competitive Location: London Business School
Closing Date: 08/07/2026
Job Category: Technology
Region / Division: London
Business Unit: Technology
Why London Business School
London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.
The Role
Shape the future of communication and collaboration at London Business School. London Business School are looking for an experienced Product Owner, Communication and Collaboration to take strategic ownership of the School’s communication and collaboration platforms and help deliver secure, user‑centred and high‑value digital services. This is an exciting opportunity for a product professional with strong Microsoft 365 expertise and a passion for translating user, teaching and business needs into clear product priorities and continuous improvement. You will be responsible for the strategic ownership, development and continuous improvement of the School’s communication and collaboration platforms. The role ensures that services built on the Microsoft 365 suite and the wider Azure environment are reliable, secure, user‑centric and aligned with organisational objectives, enabling effective collaboration, communication and productivity across academic and professional services. Acting as the primary link between users, technical teams, partners and stakeholders, you will define and prioritise the product roadmap and backlog, translating business, teaching and research needs into clear, actionable requirements. You will work closely with engineers and delivery teams, using Azure DevOps to manage work, track progress and drive iterative improvement. The role is accountable for maximising the value of communication and collaboration services, while ensuring they meet governance, security and compliance requirements and continue to evolve in line with user needs and the wider digital strategy.
Main Responsibilities
- Own the strategic direction and roadmap for communication and collaboration platforms.
- Define, prioritise and manage the product backlog.
- Translate user, business, teaching and research needs into clear user stories and acceptance criteria.
- Work closely with engineering and delivery teams to manage work through Azure DevOps.
- Drive continuous improvement across the School’s Microsoft 365 and collaboration services.
- Balance competing priorities, dependencies and constraints to maximise value.
- Engage with stakeholders across academic and professional services to understand needs and shape priorities.
- Ensure services are secure, governed, compliant and operationally effective.
- Communicate product vision, priorities and decisions clearly to technical and non‑technical audiences.
Who we are looking for
- Proven experience in a Product Owner, Product Manager or similar role, ideally within infrastructure, IT services or digital workplace environments.
- Strong practical knowledge of the Microsoft 365 suite, including services such as Teams, SharePoint, OneDrive, Exchange Online.
- Experience working with technical infrastructure or platform teams, with the ability to understand and prioritise complex technical and operational requirements.
- Demonstrable experience managing product backlogs, roadmaps and delivery using Agile or iterative approaches.
- Hands‑on experience using Azure DevOps to manage backlogs, user stories, epics and delivery tracking.
- Strong ability to gather, analyse and translate user, business and service requirements into well‑defined user stories and acceptance criteria.
- Strong stakeholder management skills, with experience engaging a wide range of users, technical specialists and senior stakeholders.
- Good understanding of service management, governance and operational considerations, including availability, security and compliance.
- Experience balancing competing priorities to maximise value and manage dependencies.
- Excellent communication skills, with the ability to articulate vision, priorities and decisions clearly to both technical and non‑technical audiences.
- Strong analytical and decision‑making skills, informed by user needs, service performance and organisational objectives.
What you can expect from us
- Generous annual leave of 27 days PLUS extra between Christmas and New Year!
- Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution)
- Free onsite gym and swimming pool
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work‑life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community. For this role specifically, you will be expected to be on campus 2 days per week. We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one‑hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.
Our commitment to driving inclusion and belonging
We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.
Candidate sponsorship information
Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.
Product Owner, Communication & Collaboration in London employer: London Business School
London Business School is an exceptional employer that fosters a vibrant and inclusive work culture, offering generous benefits such as 27 days of annual leave, a robust pension package, and extensive professional development opportunities. Located in the heart of London, the School promotes a hybrid working model that supports work-life balance while encouraging collaboration and connection among its diverse community of professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner, Communication & Collaboration in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what London Business School values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges London Business School might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at London Business School!
✨Direct Apply to London Business School
Let's not forget to apply directly through the London Business School website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Product Owner, Communication & Collaboration in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at London Business School.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at London Business School. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at London Business School
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
