At a Glance
- Tasks: Provide administrative support and enhance the student experience at London Business School.
- Company: Join the prestigious London Business School with a vibrant community.
- Benefits: Enjoy 27 days of annual leave, a pension scheme, and free gym access.
- Other info: Hybrid working model with opportunities for professional development and wellbeing support.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Strong IT skills, excellent communication, and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
The Faculty Assistant provides a broad range of administrative support, including as course administrator for teaching on degree and other programmes. Providing assistance to assigned faculty whilst working closely with members of the administrative team, within and outside the department to provide a high-quality experience to students, faculty and staff.
The Role
Are you a determined administrator seeking your next challenge? Please note, during the probation period this role will require on-site attendance for 4 days per week. Thereafter, this role will be based on-campus 3 days per week. You may be required to work some evenings and weekends.
Main Responsibilities
- High-quality support service provided to all stakeholders (faculty members, Subject Area Manager, colleagues, students and external stakeholders)
- Timely and accurate production of high-quality materials.
- Timely response to and resolution of enquiries, requests and issues.
- Accuracy and integrity of data in business systems.
- Development of relationships with and outside the team, and positive feedback from colleagues.
- Compliance with processes, procedures and standards.
- Accuracy of financial records.
- Contributions to process reviews and operational improvements.
Who we are looking for
- Confident IT user and competent in use of Microsoft Excel and Word, Outlook and Power Point
- Excellent interpersonal and written and verbal communication skills
- Commitment to providing an outstanding level of customer service
- Attention to detail is essential
- IT literate and competent in the use of databases, spreadsheets, Word and the World Wide Web. Training will be given on in-house systems
- Experience of working in an international environment and an appreciation of cultural issues is desirable
- Skilled in handling a busy workload, prioritising multiple deadlines, time management skills, proactive and proven ability to use initiative
- Proven ability to have successful interactions with individuals at all levels: experience of working with senior executives, support staff, as well as working within a team and independently.
What you can expect from us
- Generous annual leave of 27 days PLUS extra between Christmas and New Year!
- Automatic enrolment to a fantastic workplace pension scheme
- Free onsite gym and swimming pool
- Amazing range of professional development to support your career path
- Enhanced cycle to work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days volunteering leave or parent/carer emergency leave
At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community. For this role specifically, you will be expected to be on campus 4 days per week during the probation period thereafter will be 3 days per week on campus, plus business needs. We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.
Faculty Assisstant in London employer: London Business School
At London Business School, we pride ourselves on being an exceptional employer that values the growth and wellbeing of our staff. With generous annual leave, a fantastic workplace pension scheme, and a commitment to professional development, we foster a supportive work culture that encourages collaboration and innovation. Our hybrid working model and emphasis on work-life balance ensure that you can thrive both personally and professionally in a vibrant environment located in the heart of Regents Park, London.
StudySmarter Expert Advice🤫
We think this is how you could land Faculty Assisstant in London
✨Tip Number 1
Network like a pro! Reach out to current or former faculty assistants at London Business School on LinkedIn. Ask them about their experiences and any tips they might have for you. Building connections can give you insider info that could set you apart.
✨Tip Number 2
Prepare for the interview by researching the school’s values and recent news. We want to see that you’re genuinely interested in the role and the institution. Tailor your answers to show how your skills align with their mission and culture.
✨Tip Number 3
Practice your communication skills! Since this role requires excellent interpersonal abilities, consider doing mock interviews with friends or family. Focus on articulating your thoughts clearly and confidently, especially when discussing your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at London Business School. Let’s get you that dream job!
We think you need these skills to ace Faculty Assisstant in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Faculty Assistant role. Highlight your administrative skills and any relevant experience that aligns with the responsibilities mentioned in the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since this role requires excellent written and verbal communication, don’t hold back! Use clear and concise language in your application. We’re looking for someone who can effectively interact with faculty, students, and colleagues, so let your personality shine through.
Highlight Your IT Proficiency:As a confident IT user, make sure to mention your experience with Microsoft Excel, Word, and other relevant software. If you've worked with databases or have any tech skills, we want to hear about them! This will show us you're ready to hit the ground running.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our amazing workplace culture!
How to prepare for a job interview at London Business School
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Faculty Assistant role. Familiarise yourself with the responsibilities listed in the job description, such as providing high-quality support and managing multiple deadlines. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Show Off Your IT Skills
Since the role requires proficiency in Microsoft Office and databases, be prepared to discuss your experience with these tools. Bring examples of how you've used Excel for data management or Word for creating materials. If you have any specific projects that highlight your IT skills, mention them!
✨Demonstrate Your Customer Service Commitment
The Faculty Assistant position emphasises outstanding customer service. Think of examples from your past experiences where you provided excellent support to colleagues or students. Be ready to explain how you handle inquiries and resolve issues promptly, showcasing your attention to detail and proactive approach.
✨Prepare for Cultural Sensitivity Questions
Given the international environment at London Business School, expect questions about working with diverse teams. Reflect on your experiences in multicultural settings and be ready to discuss how you navigate cultural differences. This will show your appreciation for diversity and your ability to build relationships across various backgrounds.
