At a Glance
- Tasks: Provide administrative support and enhance the student experience in a dynamic academic environment.
- Company: Join a forward-thinking institution committed to excellence in education.
- Benefits: Enjoy generous leave, a pension scheme, and access to a free gym.
- Other info: Flexible working arrangements and opportunities for personal growth await you.
- Why this job: Make a real difference in students' lives while developing your professional skills.
- Qualifications: Strong IT skills, excellent communication, and a knack for multitasking.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
Are you a determined administrator seeking your next challenge? The Faculty Assistant provides a broad range of administrative support, including acting as the course administrator for teaching in degree and other programmes. You will assist assigned faculty while working closely with members of the administrative team, within and outside the department, to provide a high‑quality experience to students, faculty and staff. During the probation period this role requires on‑site attendance for four days per week. Thereafter, you will work on‑campus three days per week. You may be required to work some evenings and weekends.
Responsibilities
- Provide high‑quality support to all stakeholders (faculty members, Subject Area Manager, colleagues, students and external stakeholders)
- Produce high‑quality materials timely and accurately
- Maintain an up‑to‑date diary
- Respond to and resolve enquiries, requests and issues in a timely manner
- Ensure accuracy and integrity of data in business systems
- Develop relationships within and outside the team, and receive positive feedback from colleagues
- Comply with processes, procedures and standards
- Maintain accuracy of financial records
- Contribute to process reviews and operational improvements
Qualifications
- Confident IT user with competence in Microsoft Excel, Word, Outlook and PowerPoint
- Excellent interpersonal, written and verbal communication skills
- Commitment to providing outstanding customer service
- Excellent attention to detail
- IT literate and proficient in the use of databases, spreadsheets, Word and the World Wide Web; training will be provided on in‑house systems
- Experience working in an international environment and sensitivity to cultural issues
- Skilled at managing a busy workload, prioritising multiple deadlines, and demonstrating initiative
- Proven ability to interact successfully with individuals at all levels, including senior executives, support staff, and working both within a team and independently
Benefits
- Generous annual leave of 27 days plus extra days between Christmas and New Year
- Automatic enrolment to a workplace pension scheme
- Free on‑site gym and swimming pool
- Extensive professional development opportunities to support your career path
- Enhanced cycle‑to‑work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days of volunteering leave or parent/carer emergency leave
Work Arrangement
We support Smart Working – a hybrid approach that helps you achieve a healthy work‑life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week; for this role you will be on campus four days during the probation period and thereafter three days per week, plus business needs. We operate with core hours (10:00‑15:00) to maximise opportunities for connection and collaboration across teams. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, Protected Time – a flexible one‑hour slot within the working week – is dedicated to learning and development, wellbeing or focused quiet work.
Faculty Assisstant employer: London Business School
As a Faculty Assistant, you will thrive in a supportive and dynamic environment that prioritises professional development and employee wellbeing. With generous annual leave, a commitment to work-life balance through Smart Working, and access to extensive training opportunities, this role offers a fulfilling career path in an international setting. Join a culture that values collaboration, innovation, and outstanding service to create a meaningful impact on students and faculty alike.
StudySmarter Expert Advice🤫
We think this is how you could land Faculty Assisstant
✨Tip Number 1
Network like a pro! Reach out to current or former faculty assistants and ask them about their experiences. This can give you insider info on what the role really entails and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Excel, Word, and Outlook, as these are key tools for the role. Maybe even create a sample report or presentation to demonstrate your proficiency.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Faculty Assisstant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Faculty Assistant role. Highlight your administrative skills and any relevant experience that aligns with the responsibilities mentioned in the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since this role involves a lot of interaction with faculty, students, and external stakeholders, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Your IT Proficiency:We’re looking for someone who’s confident with Microsoft Office and databases. Make sure to mention any specific software or tools you’ve used in the past. This will show us that you’re ready to hit the ground running!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Business School
✨Know Your Role
Make sure you thoroughly understand the Faculty Assistant role and its responsibilities. Familiarise yourself with the key tasks like diary management, stakeholder support, and data accuracy. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare to discuss your IT skills, especially with Microsoft Excel, Word, and Outlook. Have examples ready that demonstrate your attention to detail and ability to manage multiple deadlines. This is crucial for impressing the interviewers with your capability to handle the workload.
✨Demonstrate Your Interpersonal Skills
Since this role involves working closely with faculty, students, and external stakeholders, be ready to share experiences where you've successfully interacted with diverse groups. Highlight your commitment to outstanding customer service and how you’ve resolved issues in the past.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics, the administrative processes, or opportunities for professional development. This shows that you’re not just interested in the job but also in how you can grow within the organisation and contribute positively.
