At a Glance
- Tasks: Provide top-notch admin support and enhance the student experience.
- Company: Dynamic educational institution focused on innovation and collaboration.
- Benefits: Generous leave, pension scheme, free gym access, and professional development.
- Other info: Enjoy a hybrid work model with a focus on work-life balance.
- Why this job: Join a vibrant team and make a real difference in education.
- Qualifications: Strong IT skills, excellent communication, and a knack for multitasking.
The predicted salary is between 30000 - 40000 £ per year.
Are you a determined administrator seeking your next challenge? The Faculty Assistant provides a broad range of administrative support, including acting as the course administrator for teaching in degree and other programmes. You will assist assigned faculty while working closely with members of the administrative team, within and outside the department, to provide a high‑quality experience to students, faculty and staff.
During the probation period this role requires on‑site attendance for four days per week. Thereafter, you will work on‑campus three days per week. You may be required to work some evenings and weekends.
Responsibilities- Provide high‑quality support to all stakeholders (faculty members, Subject Area Manager, colleagues, students and external stakeholders)
- Produce high‑quality materials timely and accurately
- Maintain an up‑to‑date diary
- Respond to and resolve enquiries, requests and issues in a timely manner
- Ensure accuracy and integrity of data in business systems
- Develop relationships within and outside the team, and receive positive feedback from colleagues
- Comply with processes, procedures and standards
- Maintain accuracy of financial records
- Contribute to process reviews and operational improvements
- Confident IT user with competence in Microsoft Excel, Word, Outlook and PowerPoint
- Excellent interpersonal, written and verbal communication skills
- Commitment to providing outstanding customer service
- Excellent attention to detail
- IT literate and proficient in the use of databases, spreadsheets, Word and the World Wide Web; training will be provided on in‑house systems
- Experience working in an international environment and sensitivity to cultural issues
- Skilled at managing a busy workload, prioritising multiple deadlines, and demonstrating initiative
- Proven ability to interact successfully with individuals at all levels, including senior executives, support staff, and working both within a team and independently
- Generous annual leave of 27 days plus extra days between Christmas and New Year
- Automatic enrolment to a workplace pension scheme
- Free on‑site gym and swimming pool
- Extensive professional development opportunities to support your career path
- Enhanced cycle‑to‑work scheme
- Wellbeing offering to support your physical, mental and financial health
- Up to 5 days of volunteering leave or parent/carer emergency leave
We support Smart Working – a hybrid approach that helps you achieve a healthy work‑life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week; for this role you will be on campus four days during the probation period and thereafter three days per week, plus business needs. We operate with core hours (10:00‑15:00) to maximise opportunities for connection and collaboration across teams. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, Protected Time – a flexible one‑hour slot within the working week – is dedicated to learning and development, wellbeing or focused quiet work.
Faculty Assisstant in City of Westminster employer: London Business School
As a Faculty Assistant, you will thrive in a supportive and dynamic environment that prioritises professional development and employee wellbeing. With generous annual leave, a commitment to work-life balance through Smart Working, and access to excellent facilities like a free on-site gym, this role offers a fulfilling experience for those looking to grow within an international academic setting. Join us to make a meaningful impact while enjoying a culture that values collaboration and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Faculty Assisstant in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former faculty assistants and ask them about their experiences. This can give you insider info on what the role really entails and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative support. Think about how you can showcase your attention to detail and customer service skills, as these are key for the role.
✨Tip Number 3
Don’t forget to highlight your IT skills during interviews! Being proficient in Microsoft Office and databases is crucial, so be ready to discuss your experience with these tools.
✨Tip Number 4
Apply through our website for the best chance of landing the job! It shows you're serious about joining us and makes it easier for our team to track your application.
We think you need these skills to ace Faculty Assisstant in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Faculty Assistant role. Highlight your administrative skills and any relevant experience that aligns with the responsibilities mentioned in the job description. We want to see how you can bring value to our team!
Show Off Your Communication Skills:Since this role involves a lot of interaction with faculty, students, and other stakeholders, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect this ability.
Highlight Your IT Proficiency:We’re looking for someone who’s confident with Microsoft Office and databases. Make sure to mention any specific software or tools you’ve used in previous roles. This will show us that you’re ready to hit the ground running!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at London Business School
✨Know Your Role
Make sure you thoroughly understand the Faculty Assistant role and its responsibilities. Familiarise yourself with the job description, focusing on key tasks like providing administrative support and maintaining accurate records. This will help you tailor your answers to show how your skills align with what they’re looking for.
✨Showcase Your IT Skills
Since the role requires proficiency in Microsoft Excel, Word, Outlook, and PowerPoint, be prepared to discuss your experience with these tools. You might even want to bring examples of how you've used them in previous roles to improve efficiency or manage data effectively.
✨Demonstrate Your Communication Skills
As a Faculty Assistant, you'll need excellent interpersonal and communication skills. During the interview, practice clear and concise responses. Consider sharing specific examples of how you've successfully interacted with diverse stakeholders, highlighting your ability to resolve enquiries and maintain positive relationships.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle multiple deadlines. Think of scenarios from your past experiences where you had to prioritise tasks or manage a busy workload. This will demonstrate your initiative and ability to thrive in a fast-paced environment.
