Senior Business Analyst in City of London

London Business School are excited to be recruiting for an agile and experienced Senior Business Analyst to join Technology on a FTC basis until July 2027. Working as part of the Aware to Admit Project Delivery Team, this role is responsible for translating high level design or business requirements into detail specifications and then supporting these specifications as Software Developers, Testers and Application Support team members use them to support the implementation and operation. Where appropriate, maintain and take full ownership of Application and Data Design catalogues, including Services and Interfaces. Supporting design and implementation phase, and successful delivery and rollout of Salesforce solution working closely with business stakeholders to define objectives. Preparing documentation making clear recommendations to enable strategic decisions. Working with agile delivery team and being experienced in agile delivery, you will be the bridge between the business and the development team.

Main Responsibilities:

• Apply specialist Business Analyst expertise and technical knowledge to define processes, escalating queries or tasks if outside own technical knowledge.
• Respond to requests from all stakeholders, providing specialist advice to deliver the information they require and provide an excellent service.
• Design and develop documentation and policy guidance, for use in the provision of an efficient and effective business support service.
• Partner with Aware to Admit project team to understand their business goals and provide them with professional or technical advice, sharing expertise and information to support effective decision making.
• Extract data from multiple sources, check its integrity and produce reports for use by management.
• Work closely with Product Owner, Project Manager, Scrum Master and development team to prioritise backlog items.
• Develop and enhance relationships with stakeholders across the School to facilitate improved communication, support implementation of change programmes, and to monitor the level of satisfaction with service delivery.

Who we are looking for:

• Collaborative team player with excellent organisation and clear communication skills.
• Senior BA/PO experience with a strong attention to detail.
• Transformation experience working in agile, with strong stakeholder management skills.
• Ability to own tasks and escalate appropriately.
• Experience using UML, experience in BPMN desirable.
• Understanding of domain architectures (Business, Application, Data, Technology).
• Awareness of current trends in technology (e.g Acloud).
• A professional manner and ability to develop effective working relationships with colleagues, clients and third parties.
• Interest in Application or Enterprise Architecture.

Why London Business School:

London Business School; a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us:

• Generous annual leave of 27 days plus extra between Christmas and New Year.
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution).
• Free onsite gym and swimming pool.
• Amazing range of professional development to support your career path.
• Enhanced cycle to work scheme.
• Wellbeing offering to support your physical, mental and financial health.
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

At London Business School, we support Smart Working - a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community. For this role specifically, you will be expected to be on campus around 2 days per week with the need for flexibility based on business and project need. We operate with ‘core hours’ – 10:00‑15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one‑hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work.

Our commitment to driving inclusion and belonging:

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying. Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any roles.

Closing date: 5th January 2026

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Analyst and Information Technology

Industries: Higher Education