Programme Manager, (G)MiM and MAM in City of London

Programme Manager, (G)MiM and MAM – London Business School

Do you have exceptional organisation skills and thrive in a diverse student facing role?

London Business School is recruiting for an organized and collaborative Programme Manager for (G)MiM and MAM to join Degree Education on a permanent basis. The role will work with the Programme Management Team and play a pivotal role in delivering a high quality and outstanding experience for these students.

The postholder will be responsible for contributing to delivery of an exceptional programme experience, for all aspects of stream management for approximately 100 students, and implementing new initiatives that will enhance the overall programme experience. The ideal start date for this role is January 2026.

Main Responsibilities

• Plan and deliver a range of key programme elements in accordance with well defined project plans and processes and contribute to more complex projects with guidance from senior colleagues as required, to ensure their successful delivery.
• Proactively contribute to the implementation of an all-encompassing learning experience for our students by supporting the Programme Director and the Senior Managers in enhancing the individual components of this experience.
• Provide support to the Senior Managers in taking ownership of programme elements, in particular: student comms and briefings, elective checks and comms, away day, student representatives and support cross‑programme activities as required.
• Provide outstanding service to all MiM/GMiM/MAM students and ensure the smooth running of the programme.
• Manage a stream of students within the cohort, develop student relationships, providing pastoral support, monitoring attendance and study group progress and conducting student academic progression meetings.
• Develop an effective working knowledge of all aspects of the programme, to be able to support students and the development of the programme.

Who we are looking for

• Excellent written and verbal communication skills.
• Excellent interpersonal and stakeholder engagement skills with experience of managing a large range of different stakeholders.
• Proven organisational abilities with excellent forward‑planning and time management skills and meticulous attention to detail.
• Commitment to excellence, customer orientation and service.
• A people person whose competence and leadership skills generate trust, confidence and respect from both students and colleagues.
• Ability to work under pressure and sustain a high level of professionalism during the busiest times.
• International experience/outlook and understanding of cultural diversity.
• Demonstrable knowledge of business education and/or relevant sector.
• Willingness to work on some weekends and evenings/travel.

Why London Business School

London Business School is a global and vibrant business community based in two of the world’s most dynamic cities, London and Dubai. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best‑in‑class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

What you can expect from us

• Generous annual leave of 27 days plus extra between Christmas and New Year.
• Generous pension package, 14.5% employer contribution (in return for employee enrolment and contribution).
• Free onsite gym and swimming pool.
• Amazing range of professional development to support your career path.
• Enhanced cycle to work scheme.
• Wellbeing offering to support your physical, mental and financial health.
• Up to 5 days paid emergency leave for staff who have caring responsibilities for a family member, dependent or friend who is ill.

Working arrangements

We operate with core hours – 10:00–15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time – a flexible, one‑hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work. For this role specifically, you will be expected to be on campus at least 3 days per week with the need for flexibility based on business need.

Inclusion and belonging

Our commitment to driving inclusion and belonging is a key school priority. We are dedicated to creating an environment where everyone in our community feels they belong and thrive, and we want everyone who joins LBS to feel respected, welcomed and heard.

Residency and sponsorship

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.

Application information

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date. We encourage you to apply as soon as possible if you are interested in any role.