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- Tasks: Serve food and drinks, greet guests, and ensure a welcoming atmosphere.
- Company: London Bridge Rooftop, an outdoor bar with stunning views and a friendly vibe.
- Benefits: Earn £12.21ph plus service charge, enjoy staff meals, and up to 28 days holiday.
- Why this job: Join a fun team and create memorable experiences for guests in a vibrant setting.
- Qualifications: Experience in the service industry and excellent customer service skills.
- Other info: Dynamic environment with opportunities to grow and make friends.
The predicted salary is between 20000 - 24000 £ per year.
London Bridge Rooftop is a 240-capacity outdoor bar across from the Shard with top-notch views of London, cocktails, pints and amazing food. We love our customers and like to make them feel at home. We’re looking for outgoing, confident and hard-working floor staff to join our fun and friendly family, with a salary of £12.21ph + service charge (currently around £5ph).
This is a "hands-on" role. You will be responsible for:
- Greeting, welcoming and seating guests
- Running drinks and food
- Ensuring that the floor and tables are cleaned and ready for the next booking
- Removing trash
- Responding to guests' requests in a timely and friendly manner
To be successful in this role, you should be knowledgeable about food and drink handling procedures and have excellent organizational skills. Ultimately, we are looking for waiters/waitresses who can communicate effectively with other staff and guests and demonstrate exceptional customer service skills.
Main Responsibilities:
- Clearing tables of dirty glasses and food waste and disposing of them accordingly
- Assisting guests and delivering great customer service
- Delivering drinks and food to correct tables
- Taking payment from customers when required
- Performing clean-up duties, including sweeping, mopping, and vacuuming floors and polishing counters and fixtures
- Answering guests' questions regarding drinks and food
- Notifying the manager of low or depleted venue supplies
- Bringing the vibes and chat that will make customers want to leave a 5-star review about how great you were
Requirements:
- Proven experience working in the service industry
- Sound knowledge of proper food handling procedures
- The ability to stand for extended periods
- Strong problem-solving skills
- Excellent organizational and time management skills
- Effective communication skills
- Exceptional customer service skills
- Ability to work with a welcoming, friendly demeanour even on a hectic day
Benefits:
- Salary of £12.21ph + service charge (currently around £5ph)
- Job Types: Full-time, Part-time
- Staff food and drinks on shift
- Up to 28 days of holiday
- Fun and friendly working environment
Waiter/Waitress (Full Time/Part time) OTE 17 POUNDS employer: London Bridge
Contact Detail:
London Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress (Full Time/Part time) OTE 17 POUNDS
✨Tip Number 1
Get to know the venue! Before your interview, pop by London Bridge Rooftop and soak in the atmosphere. Familiarising yourself with the place will help you chat confidently about how you can contribute to the vibe.
✨Tip Number 2
Show off your personality! When you meet the team, let your outgoing side shine. Remember, they’re looking for someone who can connect with guests and make them feel at home, so be yourself and bring that friendly energy.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or guest requests. Being prepared will show that you’re ready to tackle anything that comes your way on a busy shift.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your relevant experience and why you’d be a great fit for the team. We can’t wait to see your application!
We think you need these skills to ace Waiter/Waitress (Full Time/Part time) OTE 17 POUNDS
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your outgoing and friendly nature. Remember, we’re looking for someone who can make our guests feel at home!
Highlight Relevant Experience: Make sure to mention any previous experience in the service industry. If you've worked as a waiter or waitress before, share those stories! We love seeing how you’ve handled busy shifts and provided exceptional customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to highlight your skills and experiences that match what we're looking for.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our fun and friendly team!
How to prepare for a job interview at London Bridge
✨Know the Venue Inside Out
Before your interview, take some time to research London Bridge Rooftop. Familiarise yourself with their menu, drinks, and the overall vibe of the place. This will not only show your enthusiasm but also help you answer questions about how you can contribute to creating that friendly atmosphere they value.
✨Show Off Your Customer Service Skills
During the interview, be ready to share specific examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond for a guest or handled a tricky situation with grace. This will demonstrate that you have the right attitude and skills for the role.
✨Dress the Part
Even though it’s a casual environment, make sure to dress smartly for your interview. A neat appearance shows that you respect the opportunity and understand the importance of presentation in the hospitality industry. Plus, it gives a great first impression!
✨Bring Your Energy and Enthusiasm
The role requires an outgoing personality, so let your energy shine through during the interview. Smile, engage with your interviewer, and show them that you’re excited about the possibility of joining their team. Remember, they want someone who can bring good vibes to their guests!
