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For Companies At a Glance
- Tasks: Greet guests, serve food and drinks, and ensure a clean environment.
- Company: Join London Bridge Rooftop, a vibrant bar with stunning views and a friendly atmosphere.
- Benefits: Enjoy a competitive salary, staff meals, up to 28 days holiday, and a fun work culture.
- Other info: Flexible hours available; perfect for students looking for part-time or full-time work.
- Why this job: Be part of a lively team creating memorable experiences for customers in a beautiful setting.
- Qualifications: Experience in the service industry and excellent customer service skills are essential.
Who are we?
London Bridge Rooftop is a 240-capacity outdoor bar across from the Shard with top-notch views of London, cocktails, pints and amazing food! We love our customers and like to make them feel at home.
We’re looking for outgoing, confident and hard-working floor staff to come and join our fun and friendly family and with a salary of £12.21ph + service charge (currently around £5ph).
The Role
This is a “hands-on” role, and you will be responsible for but not limited to greeting, welcoming and seating guests, running drinks and food, ensuring that the floor and tables are cleaned and ready for the next booking, and removing trash.
You should be approachable and be able to respond to guests’ requests in a timely and friendly manner. We want them to feel like friends coming to their favourite place, and you’re their new BFF.
To be successful in this role, you should be knowledgeable about food and drink handling procedures and have excellent organizational skills. Ultimately, we are looking for waiters/waitresses who can communicate effectively with other staff and guests and demonstrate exceptional customer service skills. We’ll provide a fun working environment and an outgoing team to create the best experiences for everyone!
MAIN RESPONSABILITIES
- Clearing tables of dirty glasses and food waste and disposing of them accordingly.
- Assisting guests and delivering great customer service
- Delivering drinks and food to correct tables
- Taking payment from customers when required
- Performing clean-up duties, including sweeping, mopping, and vacuuming floors and polishing counters and fixtures.
- Answering guests’ questions regarding drinks and food.
- Notifying the manager of low or depleted venue supplies.
- Bringing the vibes and chat that will make customers want to leave a 5-star review about how great you were
- Proven experience working in the service industry.
- Sound knowledge of proper food handling procedures.
- The ability to stand for extended periods.
- Strong problem-solving skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
- Ability to work with a welcoming, friendly demeanour even on a hectic day
What we are offering:
- Salary of ÂŁ12.21ph + service charge (currently around ÂŁ5ph)
- Job Types: Full-time, Part-time
- Staff food and drinks on shift
- Up to 28 days of holiday
- Fun and friendly working environment
#J-18808-Ljbffr
Waiter/Waitress (Full Time/Part time) employer: London Bridge Rooftop
Contact Detail:
London Bridge Rooftop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress (Full Time/Part time)
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at London Bridge Rooftop. Knowing the ins and outs of what you’ll be serving will not only impress during your interview but also help you answer guests' questions confidently.
✨Tip Number 2
Showcase your personality! Since they’re looking for outgoing and friendly staff, be sure to let your enthusiasm shine through in any interactions you have with the team or during the application process.
✨Tip Number 3
Highlight any previous experience in the service industry, especially in fast-paced environments. Be ready to share specific examples of how you’ve provided excellent customer service or handled difficult situations.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage your time effectively during busy shifts. They value staff who can keep things running smoothly, so think of examples that demonstrate this ability.
We think you need these skills to ace Waiter/Waitress (Full Time/Part time)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry. Emphasise any previous roles where you provided exceptional customer service, as this is crucial for the Waiter/Waitress position.
Craft a Personal Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at London Bridge Rooftop and how you can contribute to creating a friendly atmosphere for guests.
Showcase Your Skills: In your application, clearly outline your skills related to food and drink handling, problem-solving, and effective communication. Use specific examples from past experiences to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at London Bridge Rooftop
✨Show Your Personality
As a waiter or waitress, being outgoing and friendly is key. During the interview, let your personality shine through. Smile, make eye contact, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere for guests.
✨Know the Menu
Familiarise yourself with the types of food and drinks offered at London Bridge Rooftop. Being knowledgeable about the menu will not only impress the interviewer but also show that you're ready to provide excellent service and answer guests' questions confidently.
✨Demonstrate Teamwork Skills
This role requires effective communication and collaboration with other staff members. Share examples from your past experiences where you successfully worked as part of a team, highlighting your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as dealing with difficult customers or managing busy periods. Think of examples from your previous roles that showcase your problem-solving skills and ability to maintain exceptional customer service under pressure.