At a Glance
- Tasks: Greet guests, serve food and drinks, and keep the bar area clean.
- Company: London Bridge Rooftop, a vibrant outdoor bar with stunning views.
- Benefits: Earn £13+ service charge, enjoy staff meals, and up to 28 days holiday.
- Other info: Dynamic environment perfect for making friends and enjoying great vibes.
- Why this job: Join a fun team and create memorable experiences for our guests.
- Qualifications: Experience in the service industry and excellent customer service skills.
The predicted salary is between 27360 - 31200 £ per year.
Who are we? London Bridge Rooftop is a 240-capacity outdoor bar across from the Shard with top-notch views of London, cocktails, pints and amazing food! We love our customers and like to make them feel at home. We're looking for outgoing, confident and hard-working floor staff to come and join our fun and friendly family.
The Role: This is a "hands-on" role, and you will be responsible for but not limited to greeting, welcoming and seating guests, running drinks and food, ensuring that the floor and tables are cleaned and ready for the next booking, and removing trash. You should be approachable and be able to respond to guests' requests in a timely and friendly manner. We want them to feel like friends coming to their favourite place.
Main Responsibilities:- Clearing tables of dirty glasses and food waste and disposing of them accordingly.
- Assisting guests and delivering great customer service.
- Delivering drinks and food to correct tables.
- Taking payment from customers when required.
- Performing clean-up duties, including sweeping, mopping, and vacuuming floors and polishing counters and fixtures.
- Answering guests' questions regarding drinks and food.
- Notifying the manager of low or depleted venue supplies.
- Bringing the vibes and chat that will make customers want to leave a 5-star review about how great you were.
- Proven experience working in the service industry.
- Sound knowledge of proper food handling procedures.
- The ability to stand for extended periods.
- Strong problem-solving skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
- Ability to work with a welcoming, friendly demeanour even on a hectic day.
- Salary of £13 + service charge (currently around £6ph).
- Job Types: Full-time, Part-time.
- Staff food and drinks on shift.
- Up to 28 days of holiday.
- Fun and friendly working environment.
Floor staff (Full Time/Part time) OTE 19 POUNDS in London employer: London Bridge Rooftop
London Bridge Rooftop is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those who thrive in a lively environment. With competitive pay starting at £13 plus service charge, employees enjoy flexible hours, opportunities for personal growth, and the chance to be part of a dynamic team dedicated to creating unforgettable experiences for our guests. Join us in a stunning location where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Floor staff (Full Time/Part time) OTE 19 POUNDS in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by London Bridge Rooftop and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Show off your personality! When you meet the team, let your outgoing nature shine through. We’re looking for friendly faces, so don’t be shy—engage in conversation and show us how you can bring the fun!
✨Tip Number 3
Be prepared to demonstrate your skills! During the interview, we might ask you to role-play a scenario or answer questions about customer service. Brush up on your food and drink knowledge, and be ready to showcase your problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen and ready to join our fun family at London Bridge Rooftop. Don’t miss out on this opportunity!
We think you need these skills to ace Floor staff (Full Time/Part time) OTE 19 POUNDS in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your outgoing and friendly nature. Remember, we’re looking for someone who can connect with our guests like a BFF!
Tailor Your Experience:Make sure to highlight any relevant experience you have in the service industry. Whether it’s waiting tables or working behind a bar, we want to know how your skills can help us create amazing experiences for our customers. Be specific about what you’ve done!
Keep It Neat and Tidy:Just like we keep our bar clean and welcoming, your application should be neat and well-organised. Use clear headings and bullet points to make it easy for us to read. A tidy application shows that you care about details, which is super important in this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our fun and friendly family at London Bridge Rooftop!
How to prepare for a job interview at London Bridge Rooftop
✨Know the Venue Inside Out
Before your interview, take some time to research London Bridge Rooftop. Familiarise yourself with their menu, drink offerings, and the overall vibe of the place. This will not only show your genuine interest but also help you answer questions about how you can contribute to creating that friendly atmosphere.
✨Show Off Your Customer Service Skills
During the interview, be ready to share specific examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond for a guest or handled a tricky situation with grace. This will demonstrate that you have the right attitude and skills for the role.
✨Dress the Part
Even though it’s a fun and casual environment, make sure to dress smartly for your interview. A neat appearance shows that you respect the opportunity and understand the importance of presentation in the hospitality industry. Plus, it gives a good first impression!
✨Bring Your Energy and Enthusiasm
Floor staff need to be outgoing and approachable, so let your personality shine during the interview! Smile, maintain eye contact, and engage with the interviewer. Show them that you’re not just looking for a job, but that you’re excited about being part of their team and creating memorable experiences for guests.
