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- Tasks: Lead customer service and manage reservations at a vibrant rooftop bar.
- Company: Popular rooftop bar in Greater London with a lively atmosphere.
- Benefits: Earn £13.50 per hour plus service charge and enjoy promotion opportunities.
- Other info: Full-time role in a dynamic environment with growth potential.
- Why this job: Join a fun team and enhance guest experiences in a trendy setting.
- Qualifications: Strong English skills, excellent communication, and hospitality experience required.
The predicted salary is between 28000 - 30000 £ per year.
A popular rooftop bar in Greater London is seeking an outgoing and confident Head Host to oversee customer service and manage reservations. This role involves responding to inquiries, guiding customers through the booking process, and maintaining online platforms like Collins, Design My Night, and Opentable.
Candidates should possess strong English proficiency, excellent communication skills, and prior experience in hospitality. This full-time position offers a salary of £13.50 per hour plus service charge and opportunities for promotion in a fun working environment.
Head Host: Lead Reservations & Guest Experience employer: London Bridge Rooftop
Contact Detail:
London Bridge Rooftop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Host: Lead Reservations & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Head Host role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your outgoing nature shine through. Remember, they’re looking for someone who can enhance the guest experience, so make sure to showcase your communication skills.
✨Tip Number 3
Be proactive with follow-ups! After any interviews or networking events, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows that you’re genuinely interested in the position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and find the perfect fit for your skills.
We think you need these skills to ace Head Host: Lead Reservations & Guest Experience
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, this role is all about customer service, so showing your outgoing nature can really make you stand out.
Tailor Your Experience: Make sure to highlight your relevant experience in hospitality. We’re looking for someone who knows their way around reservations and customer interactions, so be specific about your past roles and how they relate to what we do at our rooftop bar.
Be Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team right from the start!
How to prepare for a job interview at London Bridge Rooftop
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with the rooftop bar's concept, menu, and atmosphere. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Head Host, excellent communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Familiarise Yourself with Booking Platforms
Since the role involves managing reservations through platforms like Collins, Design My Night, and Opentable, it’s a good idea to research these tools. If possible, try to get hands-on experience with them before the interview.
✨Bring Your Personality to the Table
This position requires an outgoing and confident attitude. Don’t be afraid to let your personality shine during the interview. Share your passion for hospitality and how you can enhance the guest experience at the bar.