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- Tasks: Greet guests, serve food and drinks, and keep the vibe high.
- Company: London Bridge Rooftop with stunning views and a fun atmosphere.
- Benefits: Earn ÂŁ12.21ph plus service charge, enjoy staff perks and up to 28 days holiday.
- Other info: Dynamic environment perfect for making friends and having fun at work.
- Why this job: Join a friendly team and create unforgettable experiences for our guests.
- Qualifications: Experience in hospitality, great communication, and a passion for customer service.
The predicted salary is between 30000 - 40000 ÂŁ per year.
London Bridge Rooftop is a 240-capacity outdoor bar across from the Shard with top‑notch views of London, cocktails, pints and amazing food! We love our customers and like to make them feel at home. We’re looking for outgoing, confident and hard‑working floor staff to come and join our fun and friendly family with a salary of £12.21ph + service charge (currently around £5ph).
The Role
This is a “hands‑on” role, and you will be responsible for but not limited to greeting, welcoming and seating guests, running drinks and food, ensuring that the floor and tables are cleaned and ready for the next booking, and removing trash. You should be approachable and be able to respond to guests’ requests in a timely and friendly manner. We want them to feel like friends coming to their favourite place, and you’re their new BFF. To be successful in this role, you should be knowledgeable about food and drink handling procedures and have excellent organisational skills. Ultimately, we are looking for waiters/waitresses who can communicate effectively with other staff and guests and demonstrate exceptional customer service skills. We’ll provide a fun working environment and an outgoing team to create the best experiences for everyone!
Main Responsibilities
- Clearing tables of dirty glasses and food waste and disposing of them accordingly.
- Assisting guests and delivering great customer service.
- Delivering drinks and food to correct tables.
- Taking payment from customers when required.
- Performing clean‑up duties, including sweeping, mopping, and vacuuming floors and polishing counters and fixtures.
- Answering guests’ questions regarding drinks and food.
- Notifying the manager of low or depleted venue supplies.
- Bringing the vibes and chat that will make customers want to leave a 5‑star review about how great you were.
Requirements
- Proven experience working in the service industry.
- Sound knowledge of proper food handling procedures.
- The ability to stand for extended periods.
- Strong problem‑solving skills.
- Excellent organisational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
- Ability to work with a welcoming, friendly demeanour even on a hectic day.
Benefits
- Salary of ÂŁ12.21ph + service charge (currently around ÂŁ5ph)
- Job Types: Full‑time, Part‑time
- Staff food and drinks on shift
- Up to 28 days of holiday
- Fun and friendly working environment
Floor staff (Full Time/Part time) OTE 19 POUNDS employer: London Bridge Rooftop
Contact Detail:
London Bridge Rooftop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor staff (Full Time/Part time) OTE 19 POUNDS
✨Tip Number 1
Get to know the venue! Before your interview, swing by London Bridge Rooftop and soak in the atmosphere. Familiarising yourself with the space and its vibe will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Show off your personality! When you meet the team, let your outgoing nature shine through. We’re looking for someone who can connect with guests and make them feel at home, so don’t be shy about showcasing your friendly side.
✨Tip Number 3
Be prepared to chat! During your interview, be ready to discuss your previous experience in the service industry. Share stories that highlight your customer service skills and how you’ve handled busy shifts with a smile.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our fun and friendly family at London Bridge Rooftop!
We think you need these skills to ace Floor staff (Full Time/Part time) OTE 19 POUNDS
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your outgoing and friendly nature. Remember, we’re looking for someone who can connect with our guests like they’re old friends.
Tailor Your Experience: Make sure to highlight any relevant experience you have in the service industry. If you've worked in a similar role before, share those stories! We love seeing how your skills can bring value to our team at London Bridge Rooftop.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to include all the important details about your experience and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our fun and friendly family!
How to prepare for a job interview at London Bridge Rooftop
✨Know the Venue
Before your interview, take some time to familiarise yourself with London Bridge Rooftop. Check out their menu, understand their vibe, and maybe even visit for a drink. This will help you speak confidently about how you can contribute to their atmosphere.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to share examples of how you've handled tricky situations with guests in the past. Highlight your ability to stay friendly and approachable, even when things get busy.
✨Dress the Part
While it’s important to be comfortable, make sure you look presentable and professional. A smart-casual outfit can show that you take the opportunity seriously while still fitting in with the fun environment they promote.
✨Ask Questions
Prepare a few questions to ask during your interview. This shows your interest in the role and helps you gauge if the team is the right fit for you. You might ask about their busiest times or how they handle customer feedback.