At a Glance
- Tasks: Support consultants and ensure patients have an outstanding experience in a fast-paced environment.
- Company: Join one of the UK's leading private healthcare providers at London Bridge Hospital.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and discounts with major retailers.
- Other info: Flexible working arrangements and a supportive culture that values diversity.
- Why this job: Make a real difference in patient care while developing your career in healthcare.
- Qualifications: Experience as a Medical Secretary with strong organisational and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Rotating across our London Bridge Hospital Campus Sites
Full time, 37.5 hours per week
Monday – Friday
Permanent
Competitive salary + excellent benefits
We’re looking for a Senior Medical Secretary to join our Administration team based at London Bridge Hospital. As part of one of the UK’s leading private healthcare providers, you’ll play a key role in supporting Consultants and ensuring patients receive an outstanding experience throughout their care journey. Working within a fast-paced and collaborative environment, you’ll contribute to the smooth day-to‑day running of consultant practices and clinics while building positive relationships with patients, clinicians and multidisciplinary teams.
What You’ll Do
- Provide full secretarial and administrative support to Consultants and Practices, including diary management, correspondence and clinic coordination
- Manage patient queries and communications, ensuring a professional, responsive and empathetic service at all times
- Coordinate clinics, appointments, admissions and investigations to support a smooth patient journey
- Maintain accurate records and ensure systems such as Meditech or Practice Management Systems are updated appropriately
- Support continuous improvement within the department and provide guidance and coaching to other Medical Secretaries where required
What You’ll Bring
- Previous experience in a Medical Secretary role
- Excellent organisational skills with the ability to prioritise workload and manage multiple tasks effectively
- Strong written and verbal communication skills with a professional and empathetic approach
- Advanced knowledge of medical terminology and strong Microsoft Office skills
- Experience using Practice Management Systems and a strong attention to detail
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
Benefits
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values:
- Unique and Individual: We recognise and value everyone as unique and individual
- Kindness and compassion: We treat people with kindness and compassion
- Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness
- Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Senior Medical Secretary - Float employer: London Bridge Hospital
HCA UK is an exceptional employer, offering a supportive and collaborative work environment at our London Bridge Hospital Campus. With a strong commitment to employee wellbeing and career progression, we provide extensive benefits including private healthcare, generous holiday allowances, and opportunities for professional development. Our culture prioritises kindness, integrity, and respect, ensuring that every team member feels valued and empowered to deliver outstanding patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Medical Secretary - Float
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like London Bridge Hospital.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at London Bridge Hospital.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like London Bridge Hospital, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Senior Medical Secretary - Float
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at London Bridge Hospital.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at London Bridge Hospital.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to London Bridge Hospital. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at London Bridge Hospital. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at London Bridge Hospital
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research London Bridge Hospital’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
