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- Tasks: Lead a team of Medical Secretaries and ensure smooth operations in a healthcare setting.
- Company: Join HCA UK, a leading provider of private healthcare with a supportive culture.
- Benefits: Enjoy 25 days holiday, private healthcare, pension contributions, and flexible benefits.
- Other info: Flexible working options available after probation and excellent career progression opportunities.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Must have Medical Secretary experience and previous supervisory skills.
The predicted salary is between 37000 - 44000 £ per year.
Shift times: Monday – Friday, 0900-1700. Office based role (up to 2 days per week working from home available after passing successful probation, depending on staffing and cover requirements). Fixed Term Contract till End of February 2027.
We are looking for a Medical Secretariat Supervisor to join our team at London Bridge Hospital. The post holder will actively establish, maintain and strengthen relationships with the hospital’s stakeholders, independent secretaries (patients, consultants and clients) to support the whole patient pathway whilst championing best practice at all times.
Responsibilities
- Acting as a main point of contact for the Medical Secretary team and managing day-to-day departmental needs
- Planning, allocating and reviewing workload across the team
- Conducting reviews, appraisals and monthly 1:1s, setting clear objectives and monitoring progress
- Supporting performance management where required
- Leading on recruitment and selection, ensuring the right skill mix within the team
- Training and inducting new starters, and ensuring all staff are confident using our IT systems
- Developing, implementing and auditing departmental policies and procedures to maintain high standards
- Promoting a positive, supportive and learning-focused team culture
- Handling complaints and escalating when appropriate
- Managing stationery and equipment orders
- Providing emergency cover for Medical Secretaries when needed
- Working closely with the Head of Department and Deputy Manager on departmental priorities
- Ensuring information, documentation and communication are accurate, timely and of high quality
What You'll Bring
- Must have Medical Secretary experience, ideally in Private Healthcare
- Previous Supervisory/Leadership experience
- Detailed knowledge and experience of all systems (DGL/Meditech/Carebit/Mosaiq)
- Strong organizational skills and ability to handle multiple tasks, prioritize responsibilities, and meet deadlines
- Strong communications skills and ability to establish and maintain positive relationships with individuals from diverse backgrounds, including executives, managers, team members, and external partners
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
Benefits
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life. To Achieve This, We Live And Breathe Four Core Values: Unique and Individual; Kindness and compassion; Honesty, integrity and fairness; Loyalty, respect and dignity.
Reasonable adjustments
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
Medical Secretariat Supervisor employer: London Bridge Hospital
Contact Detail:
London Bridge Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretariat Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at London Bridge Hospital. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the hospital's values and mission. Show us that you align with our commitment to care and improvement of human life. It’s all about demonstrating that you’re not just a fit for the role, but for our culture too!
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and team management. We want to hear how you’ve successfully led teams in the past and how you handle challenges.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Plus, it shows us that you’re genuinely interested in the position and keen to join our team.
We think you need these skills to ace Medical Secretariat Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretariat Supervisor role. Highlight your relevant experience in medical secretarial work and any supervisory roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at London Bridge Hospital. Be sure to mention your experience with the systems we use, like DGL or Meditech.
Showcase Your Soft Skills: In addition to your technical skills, we value strong communication and organisational abilities. Make sure to include examples of how you've built relationships and managed teams effectively in your application. We love seeing those interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at London Bridge Hospital
✨Know Your Stuff
Make sure you brush up on your medical secretary experience and be ready to discuss specific systems like DGL, Meditech, Carebit, and Mosaiq. Highlight how your past roles have prepared you for the supervisory responsibilities in this position.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you conducted reviews, set objectives, or handled performance management. This will demonstrate your capability to lead the Medical Secretary team effectively.
✨Build Rapport
Since this role involves establishing relationships with various stakeholders, practice how you'll communicate positively with diverse individuals. Be ready to share experiences where you’ve built strong working relationships in previous roles.
✨Emphasise Your Organisational Skills
This job requires juggling multiple tasks and prioritising responsibilities. Prepare to discuss how you manage your workload and ensure high-quality communication and documentation. Use specific examples to illustrate your organisational prowess.