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- Tasks: Lead a team of Medical Secretaries and ensure smooth operations in a dynamic healthcare environment.
- Company: Join HCA UK, a leading provider of private healthcare with a strong focus on innovation.
- Benefits: Enjoy 25 days holiday, competitive salary, and opportunities for career progression.
- Other info: Flexible working options available after probation, fostering a supportive team culture.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience as a Medical Secretary and previous supervisory experience required.
The predicted salary is between 37338 - 44962 £ per year.
Shift times: Monday – Friday. Office based role (up to 2 days per week working from home available after passing successful probation, depending on staffing and cover requirements). Fixed Term Contract till End of February 2027.
We are looking for a Medical Secretariat Supervisor to join our team at London Bridge Hospital. The post holder will actively establish, maintain and strengthen relationships with the hospital’s stakeholders, independent secretaries (patients, consultants and clients) to support the whole patient pathway whilst championing best practice at all times.
Responsibilities
- Acting as a main point of contact for the Medical Secretary team and managing day-to-day departmental needs
- Planning, allocating and reviewing workload across the team
- Conducting reviews, appraisals and monthly 1:1s, setting clear objectives and monitoring progress
- Supporting performance management where required
- Leading on recruitment and selection, ensuring the right skill mix within the team
- Training and inducting new starters, and ensuring all staff are confident using our IT systems
- Developing, implementing and auditing departmental policies and procedures to maintain high standards
- Promoting a positive, supportive and learning-focused team culture
- Handling complaints and escalating when appropriate
- Managing stationery and equipment orders
- Providing emergency cover for Medical Secretaries when needed
- Working closely with the Head of Department and Deputy Manager on departmental priorities
- Ensuring information, documentation and communication are accurate, timely and of high quality
What You'll Bring
- Must have Medical Secretary experience, ideally in Private Healthcare
- Previous Supervisory/Leadership experience
- Detailed knowledge and experience of all systems (DGL/Meditech/Carebit/Mosaiq)
- Strong organizational skills and ability to handle multiple tasks, prioritize responsibilities, and meet deadlines
- Strong communications skills and ability to establish and maintain positive relationships with individuals from diverse backgrounds, including executives, managers, team members, and external partners
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
Benefits
25 days holiday each year (plus...
Medical Secretariat Supervisor in London employer: London Bridge Hospital
Contact Detail:
London Bridge Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretariat Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about opportunities at London Bridge Hospital. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the hospital's values and recent developments. We want to see that you’re genuinely interested in being part of our team and that you understand what we stand for.
✨Tip Number 3
Showcase your leadership skills during the interview. Talk about your experience managing teams and how you’ve handled challenges in the past. We love hearing about real-life examples!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it keeps you on our radar!
We think you need these skills to ace Medical Secretariat Supervisor in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretariat Supervisor role. Highlight your relevant experience in medical secretarial work and any supervisory roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at London Bridge Hospital. Keep it concise but impactful – we love a good story!
Showcase Your Skills: In your application, make sure to showcase your strong organisational and communication skills. Mention specific examples of how you've managed teams or improved processes in previous roles. We’re all about best practices here!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at London Bridge Hospital
✨Know Your Stuff
Make sure you brush up on your medical secretary experience and be ready to discuss specific examples. Familiarise yourself with the systems mentioned in the job description, like DGL and Meditech, so you can confidently talk about how you've used them in past roles.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be prepared to share your leadership experiences. Think of times when you successfully managed a team or handled performance issues, and be ready to explain your approach to training and developing staff.
✨Build Rapport
This position requires strong communication skills and relationship-building. During the interview, practice establishing a connection with your interviewers. Ask questions about their experiences at the hospital and show genuine interest in their responses.
✨Demonstrate Organisational Skills
The ability to handle multiple tasks is crucial for this role. Prepare to discuss how you prioritise responsibilities and manage your time effectively. You might even want to bring examples of how you've successfully juggled various projects in the past.