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- Tasks: Support international patients and families, ensuring a seamless care journey.
- Company: Join The London Bridge Hospital, rated 'outstanding' for exceptional healthcare.
- Benefits: Enjoy 25 days holiday, private healthcare, and flexible lifestyle benefits.
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: Experience in managing international relationships and strong organisational skills required.
- Other info: Be part of a leading healthcare provider with excellent career growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
We’re looking for an International Relations Manager to join our International Business Team at The London Bridge Hospital, London, rated 'outstanding' by the CQC and based in South East London. The campus encompasses an outpatients and diagnostic centre in The Shard; the large world-class hospital based at the Tooley Street site; Private Care at Guys, which is on the top four floors of Guys Hospital Cancer Centre. With 167 beds, 26 ICU beds and 10 operating theatres we offer our patients exceptional treatment across a multitude of acute and complex care and have use of the latest technologies and healthcare innovations.
As an International Relations Manager, you’ll play a pivotal role in supporting overseas patients and their families throughout their care journey. You’ll act as a key point of contact between embassies, international health offices, insurers, consultants and hospital teams, ensuring a seamless, culturally sensitive and high-quality experience from referral through to discharge. You’ll manage referrals from international sources, coordinate Letters of Guarantee (LOGs), support consultants with overseas business expectations and ensure accurate records are maintained throughout each patient’s stay. Working closely with Heads of Department and senior leadership, you’ll help improve services, support international business development initiatives and represent The London Bridge Hospital at promotional and educational events. You’ll also ensure appropriate translation services are in place, particularly for Middle Eastern patients, and maintain strong relationships with in-country officials and overseas agencies.
What you’ll bring:
- Proven experience managing relationships with international clients, embassies or overseas healthcare stakeholders
- Strong organisational skills with the ability to manage referrals, documentation and LOGs accurately
- Confidence working under pressure and resolving complex or urgent issues efficiently
- Excellent communication skills with a tactful, culturally sensitive and patient-focused approach
- The ability to work collaboratively with consultants, senior leaders and multidisciplinary teams
Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has grown to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, medication and facilities. As part of a large, multi-site healthcare group, you’ll benefit from unrivalled opportunities for career development, alongside working conditions that prioritise your mental and physical wellbeing. We believe that by caring for our employees, we empower them to provide exceptional care for our patients.
That’s why, as an International Relations Manager, you’ll be eligible for:
- 25 days holiday each year (plus bank holidays), increasing with service, with the option to buy or sell leave
- Private Healthcare Insurance at our leading hospitals
- Private pension contribution increasing with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discounts, including maternity packages at The Portland Hospital
- A comprehensive range of flexible health, protection and lifestyle benefits
- Discounts with over 800 major retailers
International Relations Manager in London employer: London Bridge Hospital
Contact Detail:
London Bridge Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Relations Manager in London
✨Tip Number 1
Network like a pro! Reach out to professionals in the healthcare and international relations sectors. Attend events, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. The more connections we make, the better our chances of landing that dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. We should also practice common interview questions, especially those related to managing international relationships and handling complex situations. Confidence is key!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific instances where you successfully managed relationships with international clients or resolved urgent issues. This will demonstrate our capability and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there. Let’s make sure we’re putting our best foot forward!
We think you need these skills to ace International Relations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the International Relations Manager role. Highlight your experience with international clients and any relevant healthcare knowledge. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Don’t forget to mention your experience in managing relationships with embassies or healthcare stakeholders.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your excellent communication skills in your application. Use clear and concise language, and don’t shy away from showing your culturally sensitive approach.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at London Bridge Hospital
✨Know Your Stuff
Before the interview, dive deep into The London Bridge Hospital's services and values. Understand their approach to international patient care and be ready to discuss how your experience aligns with their mission. This shows genuine interest and helps you connect your skills to their needs.
✨Cultural Sensitivity is Key
Given the role's focus on international relations, brush up on cultural nuances, especially for Middle Eastern patients. Be prepared to share examples of how you've successfully navigated cultural differences in past roles. This will demonstrate your ability to provide a culturally sensitive experience.
✨Showcase Your Organisational Skills
The job requires strong organisational abilities, so come armed with examples of how you've managed complex documentation or referrals in previous positions. Discuss specific tools or methods you use to stay organised, as this will highlight your capability to handle the demands of the role.
✨Engage with Questions
Prepare thoughtful questions about the hospital's international initiatives and how they measure success in patient care. This not only shows your enthusiasm but also gives you insight into their expectations and culture, helping you assess if it's the right fit for you.
