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For Companies At a Glance
- Tasks: Manage international client relationships and ensure seamless patient care journeys.
- Company: Join HCA UK, a leading healthcare provider with an outstanding reputation.
- Benefits: Enjoy 25 days holiday, private healthcare, and flexible lifestyle benefits.
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: Experience in international relations and strong communication skills required.
- Other info: Dynamic role with opportunities for growth and a focus on employee wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an International Relations Manager to join our International Business Team at The London Bridge Hospital, London, rated 'outstanding' by the CQC and based in South East London. The campus encompasses an outpatients and diagnostic centre in The Shard; the large world-class hospital based at the Tooley Street site; Private Care at Guys, which is on the top four floors of Guys Hospital Cancer Centre. With 167 beds, 26 ICU beds and 10 operating theatres we offer our patients exceptional treatment across a multitude of acute and complex care and have use of the latest technologies and healthcare innovations.
What You’ll Bring
- Proven experience managing relationships with international clients, embassies or overseas healthcare stakeholders
- Strong organisational skills with the ability to manage referrals, documentation and LOGs accurately
- Confidence working under pressure and resolving complex or urgent issues efficiently
- Excellent communication skills with a tactful, culturally sensitive and patient‑focused approach
- The ability to work collaboratively with consultants, senior leaders and multidisciplinary teams
As an International Relations Manager, you’ll play a pivotal role in supporting overseas patients and their families throughout their care journey. You’ll act as a key point of contact between embassies, international health offices, insurers, consultants and hospital teams, ensuring a seamless, culturally sensitive and high‑quality experience from referral through to discharge. You’ll manage referrals from international sources, coordinate Letters of Guarantee (LOGs), support consultants with overseas business expectations and ensure accurate records are maintained throughout each patient’s stay. Working closely with Heads of Department and senior leadership, you’ll help improve services, support international business development initiatives and represent The London Bridge Hospital at promotional and educational events. You’ll also ensure appropriate translation services are in place, particularly for Middle Eastern patients, and maintain strong relationships with in‑country officials and overseas agencies.
At HCA UK, we care about what you care about. We care that you want to deliver the very best service. We care that you want a career you can be proud of. We care that you want working conditions that support your health and wellbeing. Let us care for you and your career, the same way you care for our patients.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has grown to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, medication and facilities. As part of a large, multi‑site healthcare group, you’ll benefit from unrivalled opportunities for career development, alongside working conditions that prioritise your mental and physical wellbeing.
We Believe That By Caring For Our Employees, We Empower Them To Provide Exceptional Care For Our Patients. That’s Why, As An International Relations Manager, You’ll Be Eligible For:
- 25 days holiday each year (plus bank holidays), increasing with service, with the option to buy or sell leave
- Private Healthcare Insurance at our leading hospitals
- Private pension contribution increasing with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discounts, including maternity packages at The Portland Hospital
- A comprehensive range of flexible health, protection and lifestyle benefits
- Discounts with over 800 major retailers
International Relations Manager employer: London Bridge Hospital
Contact Detail:
London Bridge Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land International Relations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare and international relations sectors. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might help you land that dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. Practice common interview questions, but also be ready to discuss specific scenarios where you've managed international relationships or resolved complex issues.
✨Tip Number 3
Showcase your communication skills! During interviews, demonstrate your ability to communicate effectively and sensitively, especially when discussing cultural nuances. Use examples from your past experiences to highlight how you’ve successfully navigated these situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at The London Bridge Hospital. Let’s make your career aspirations a reality together!
We think you need these skills to ace International Relations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the International Relations Manager role. Highlight your experience with international clients and any relevant healthcare knowledge. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Be sure to mention your organisational skills and ability to work under pressure.
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t forget to demonstrate your culturally sensitive approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at London Bridge Hospital
✨Know Your International Relations
Familiarise yourself with the key stakeholders in international healthcare, especially those relevant to The London Bridge Hospital. Research their roles and how they interact with patients and the hospital. This will show your understanding of the position and your proactive approach.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent communication skills, particularly in culturally sensitive situations. Think about times when you’ve successfully navigated complex issues or worked collaboratively with diverse teams. This will demonstrate your ability to connect with international clients and stakeholders.
✨Demonstrate Organisational Prowess
Be ready to discuss your organisational strategies for managing referrals and documentation. Bring specific examples of how you’ve maintained accurate records and handled urgent issues efficiently. This will reassure them of your capability to manage the demands of the role.
✨Emphasise Your Problem-Solving Skills
Prepare to discuss scenarios where you’ve resolved complex or urgent issues under pressure. Highlight your thought process and the steps you took to ensure a positive outcome. This will illustrate your ability to thrive in a fast-paced environment and support the hospital's commitment to exceptional patient care.