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For Companies At a Glance
- Tasks: Lead daily bar operations and ensure top-notch service at our Stratford taproom.
- Company: Join Tap East, a vibrant brewery passionate about craft beer and community.
- Benefits: Enjoy competitive pay, growth opportunities, and discounts on craft beers and merchandise.
- Why this job: Be part of a fun, inclusive culture while making a real impact in the craft beer scene.
- Qualifications: Must have a personal license and 3+ years in bar management, preferably with craft beer experience.
- Other info: Get ready to educate guests on our unique brews and lead an awesome team!
The predicted salary is between 36000 - 60000 £ per year.
Tap East are searching for a General Manager to oversee their bar operations at their Stratford taproom.
Responsibilities:
- Oversee the day-to-day operations of the bar, ensuring smooth and efficient service.
- Recruit, train, and manage a high-performing bar staff.
- Foster a positive and inclusive work environment.
Guest Experience:
- Ensure exceptional customer service, exceeding guest expectations in every interaction.
- Handle customer inquiries and complaints promptly and professionally.
- Maintain a clean and inviting bar environment.
Operations Management:
- Manage inventory, ordering, and stock control to minimize waste and maximise profitability.
- Ensure compliance with all health, safety, and liquor licensing regulations.
- Monitor and analyse sales data to identify trends and opportunities for improvement.
- Possess a deep understanding of beer styles, brewing techniques, and our own craft beers.
- Educate staff and guests on our beer offerings and craft beer culture.
Marketing:
- Social Media planning to ensure that social media is used to its best effect (i.e., Twitter, Facebook, and Website).
- Visual Marketing for events and promotions.
- Assist with other company-related events.
Minimum Requirements:
- Must be a personal license holder.
- Minimum 3 years of experience in a bar management role, preferably in a craft beer setting.
- Strong leadership and interpersonal skills.
- Excellent communication and organizational abilities.
- Proven track record of delivering exceptional customer service.
- Knowledge of liquor licensing regulations and health and safety standards.
- Passion for craft beer and a desire to contribute to a growing brewery.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Discounts on our craft beers and merchandise and associated companies.
- Discounts from other retail outlets in Westfield.
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General Manager at Tap East employer: London Brewers Alliance
Contact Detail:
London Brewers Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager at Tap East
✨Tip Number 1
Familiarize yourself with the craft beer culture and the specific offerings at Tap East. This knowledge will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Network with professionals in the craft beer industry. Attend local events or tastings to meet people who might provide insights or even referrals for the General Manager position.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, especially how you've handled customer service challenges and staff training. Real-life examples will make your application stand out.
✨Tip Number 4
Showcase your social media skills by creating a mock marketing plan for Tap East. This will demonstrate your understanding of visual marketing and how you can leverage social platforms to enhance the bar's presence.
We think you need these skills to ace General Manager at Tap East
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position at Tap East. Make sure you understand the responsibilities and requirements, especially regarding bar operations and customer service.
Tailor Your CV: Customize your CV to highlight your relevant experience in bar management, particularly in craft beer settings. Emphasize your leadership skills, customer service achievements, and any specific knowledge of beer styles and brewing techniques.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for craft beer and your vision for enhancing guest experiences at Tap East. Mention specific examples from your past roles that demonstrate your ability to manage staff and improve operations.
Highlight Relevant Skills: In your application, make sure to emphasize your interpersonal skills, communication abilities, and understanding of health and safety regulations. These are crucial for the General Manager role and will set you apart from other candidates.
How to prepare for a job interview at London Brewers Alliance
✨Show Your Passion for Craft Beer
Make sure to express your enthusiasm for craft beer during the interview. Share your knowledge about different beer styles and brewing techniques, and how you can educate both staff and guests about them.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully recruited, trained, and managed a high-performing team in the past. Highlight your ability to foster a positive and inclusive work environment.
✨Customer Service Excellence
Be ready to discuss specific instances where you exceeded guest expectations or handled customer complaints effectively. This will showcase your commitment to exceptional customer service.
✨Operational Knowledge
Familiarize yourself with inventory management, stock control, and compliance with health and safety regulations. Be prepared to discuss how you would apply this knowledge to maximize profitability at Tap East.
