Housing Complaints & Enquiries Officer (Flexible Working) in Walthamstow

Housing Complaints & Enquiries Officer (Flexible Working) in Walthamstow

Walthamstow Full-Time On-site
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The Methodist Church in Britain is seeking a housing complaints officer to handle Stage 1 complaints within the Housing Ombudsmen’s Complaint Handling Code. The role involves working with contractors and colleagues to resolve issues within deadlines and to keep residents informed through clear, plain-English updates.

You will investigate complex disrepair and housing-related queries, liaise with councillors and MPs where needed, and ensure accessibility for vulnerable residents while maintaining

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Housing Complaints & Enquiries Officer (Flexible Working) in Walthamstow employer: London Borough of Waltham Forest

Little Learners Nursery Group is an exceptional employer located in Walthamstow, offering a nurturing work environment where staff can thrive while making a meaningful impact on children's lives. With a strong commitment to diversity and equality, the nursery fosters a culture of respect and inclusion, providing ample opportunities for professional growth and development. Employees enjoy flexible hours and the chance to engage with a vibrant community, making it a rewarding place to work for those passionate about early childhood education.

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Contact Details:

London Borough of Waltham Forest Recruitment Team