INTERNAL APPLICANTS ONLY Resident Experience in London
INTERNAL APPLICANTS ONLY Resident Experience

INTERNAL APPLICANTS ONLY Resident Experience in London

London Temporary 29500 - 31500 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Deliver professional business support to enhance resident experience and service delivery.
  • Company: Join the vibrant London Borough of Waltham Forest, a hub of culture and creativity.
  • Benefits: Competitive salary, inclusive workplace, and opportunities for skills development.
  • Why this job: Make a real difference in your community while growing your career.
  • Qualifications: Proactive attitude and strong organisational skills required.
  • Other info: Fixed-term contract with a dynamic team focused on resident needs.

The predicted salary is between 29500 - 31500 £ per year.

Organisation: London Borough of Waltham Forest

Salary: Scale 6 £35,520 - £37,134

Contract Type: Fixed Term Contract (6 Months)

Working hours per week: 36 (Monday - Thursday 9am-5.15pm and Friday 9am - 5pm, with a minimum of 2 days at a site location)

Application Deadline: 25/02/2026

Proposed Interview Date(s): TBC

Reference: 1985

About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email so we can arrange an alternative application method.

About the role: To provide a professional, proactive role delivering Business Support functions to the organisation. To deliver Business Support functions that support the relevant service area to deliver on its requirements, and provide a seamless service to Residents. The role will carry out Business Support functions for the relevant service area, as set out in the Service Level agreement.

INTERNAL APPLICANTS ONLY Resident Experience in London employer: London Borough of Waltham Forest

The London Borough of Waltham Forest is an exceptional employer, offering a vibrant work environment that champions creativity and community engagement. With a strong commitment to employee well-being, fair pay, and professional development, staff are encouraged to grow within a supportive and inclusive culture. Working here not only provides the opportunity to make a meaningful impact on residents' lives but also allows for a fulfilling career in a borough rich in culture and diversity.
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Contact Detail:

London Borough of Waltham Forest Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land INTERNAL APPLICANTS ONLY Resident Experience in London

✨Tip Number 1

Network like a pro! Reach out to colleagues and connections within the London Borough of Waltham Forest. A friendly chat can give you insights into the role and help you stand out during the interview.

✨Tip Number 2

Prepare for the interview by researching the Council's recent projects and initiatives. Show us that you're not just interested in the role, but also in how you can contribute to our community-focused goals.

✨Tip Number 3

Practice your responses to common interview questions. We want to see your personality shine through, so think about how your experiences align with the values of the Council and the needs of our residents.

✨Tip Number 4

Don’t forget to apply through our website! It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re tech-savvy and ready for a digitally driven environment.

We think you need these skills to ace INTERNAL APPLICANTS ONLY Resident Experience in London

Business Support
Resident Engagement
Service Level Agreement Management
Proactive Communication
Problem-Solving Skills
Organisational Skills
Attention to Detail
Team Collaboration
Digital Literacy
Customer Service Orientation
Adaptability
Insight-Led Decision Making

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to our resident-focused approach!

Showcase Your Passion: Let your enthusiasm for the role and the London Borough of Waltham Forest shine through. We love seeing candidates who are genuinely excited about making a difference in our community.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.

Apply Online: Remember, the best way to apply is through our website! It’s quick and easy, and ensures your application gets to us directly. If you need help, just reach out!

How to prepare for a job interview at London Borough of Waltham Forest

✨Know Your Role Inside Out

Make sure you thoroughly understand the Resident Experience role and how it fits within the London Borough of Waltham Forest. Familiarise yourself with the specific Business Support functions you'll be delivering and think about how your past experiences align with these responsibilities.

✨Showcase Your Resident-Focused Mindset

Since the Council is all about being resident-focused, prepare examples that highlight your commitment to serving residents. Think about times when you've gone above and beyond to meet someone's needs or improve their experience.

✨Be Ready for Insight-Led Questions

Expect questions that assess your ability to use data and insights to drive decisions. Brush up on any relevant metrics or outcomes from your previous roles that demonstrate your insight-led approach to problem-solving.

✨Demonstrate Your Digital Savvy

As a digitally driven organisation, be prepared to discuss your experience with digital tools and platforms. Highlight any software or systems you've used that could enhance the Business Support functions in this role.

INTERNAL APPLICANTS ONLY Resident Experience in London
London Borough of Waltham Forest
Location: London
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