Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help residents boost their finances and prevent homelessness through support and advice.
- Company: Join the vibrant London Borough of Waltham Forest, a hub of culture and opportunity.
- Benefits: Competitive salary, inclusive workplace, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while building your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Be part of a forward-thinking council committed to diversity and well-being.
The predicted salary is between 35000 - 50000 £ per year.
Organisation: London Borough of Waltham Forest
Salary: PO1 £41,133 - £43,680
Contract Type: Fixed Term Contract (12 months)
Working hours per week: 36
Application Deadline: 25/02/2026
Proposed Interview Date(s): TBC
Reference: 2012
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email so we can arrange an alternative application method.
About the role:
As an Income Maximisation Officer, you will help residents improve their financial stability so they can sustain their tenancies and avoid homelessness. You will assess household income, identify benefit entitlements, submit claims, and provide advice on Universal Credit, Housing Benefit, Council Tax Reduction and other financial support. You will support residents with budgeting, accessing grants, and applying for the Flexible Support Fund, including assistance with rent arrears. You will work closely with Housing teams and external agencies to resolve complex cases and advocate for residents where needed. The role involves maintaining accurate case records, producing action plans, and contributing to early-intervention and prevention work across the service. Strong communication skills and the ability to explain benefit decisions clearly are essential.
Income Maximisation Officer in London employer: London Borough of Waltham Forest
Contact Detail:
London Borough of Waltham Forest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Maximisation Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Tailor your responses to show how your skills align with their mission, especially around supporting residents and financial stability.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience with budgeting and financial support clearly, as these are key aspects of the Income Maximisation Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at the London Borough of Waltham Forest.
We think you need these skills to ace Income Maximisation Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Income Maximisation Officer. We want to see how you can contribute to our mission of supporting residents in financial stability.
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to explain complex information clearly. We love seeing examples of how you've successfully communicated with others in the past.
Be Specific About Your Experience: When detailing your previous roles, be specific about your experience with benefits, budgeting, and working with vulnerable populations. We’re looking for concrete examples that show how you’ve made a difference in similar situations.
Apply Online!: Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to us quickly. If you have any issues, don’t hesitate to reach out for help—we're here to support you!
How to prepare for a job interview at London Borough of Waltham Forest
✨Know Your Stuff
Make sure you understand the key responsibilities of an Income Maximisation Officer. Brush up on topics like Universal Credit, Housing Benefit, and budgeting advice. Being able to discuss these areas confidently will show that you're serious about the role.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, prepare examples of how you've effectively communicated complex information in the past. Think about times when you've helped someone understand their financial options or resolved a tricky situation.
✨Demonstrate Your Resident-Focused Approach
The Council is all about being resident-focused, so come prepared with examples of how you've put residents' needs first in your previous roles. Highlight any experience you have working with vulnerable populations or advocating for individuals in need.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the Council's approach to income maximisation. This shows your genuine interest and helps you assess if it's the right fit for you.
