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- Tasks: Support individuals and families at risk of homelessness with tailored advice and early intervention.
- Company: Join the vibrant London Borough of Waltham Forest, a hub of culture and creativity.
- Benefits: Competitive salary, inclusive workplace, and opportunities for personal and professional growth.
- Why this job: Make a real difference in your community by helping residents secure stable housing.
- Qualifications: Empathy, organisation skills, and experience in support roles are essential.
- Other info: Dynamic role with strong partnerships and a focus on meaningful outcomes.
The predicted salary is between 35000 - 50000 £ per year.
Organisation: London Borough of Waltham Forest
Salary: PO1 £41,133 - £43,680
Contract Type: Fixed Term Contract (12 months)
Working hours per week: 36
Application Deadline: 25/02/2026
Proposed Interview Date(s): TBC
Reference: 2011
About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email so we can arrange an alternative application method.
About the role: As a Housing Sustainment Officer, you will work proactively with individuals and families at risk of homelessness, offering tailored advice and early-intervention support. You will manage a mixed caseload, helping households understand their options, resolve tenancy issues, maximise income, and access the right services to stay securely housed.
The role involves building strong partnerships with internal teams, landlords, the DWP, Social Care, and voluntary organisations to coordinate holistic support. You will negotiate with private rented sector landlords, assist residents to secure suitable accommodation where needed, and prepare clear, accurate case records and reports.
You will also help develop and improve service processes, identify gaps in local provision, and contribute to Waltham Forest's wider prevention strategy. This is a dynamic role suited to someone organised, empathetic, and confident working with diverse residents and partners to deliver meaningful outcomes.
Housing Sustainment Officer in London employer: London Borough of Waltham Forest
Contact Detail:
London Borough of Waltham Forest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Sustainment Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the London Borough of Waltham Forest and its initiatives. Show them you’re not just another candidate; demonstrate your passion for their mission and how you can contribute to their goals.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to housing sustainment and working with diverse communities. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Waltham Forest.
We think you need these skills to ace Housing Sustainment Officer in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Housing Sustainment Officer and how you can contribute to our vibrant community.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who understands the challenges faced by residents at risk of homelessness, so share specific examples that demonstrate your expertise.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see how you fit into our team!
Apply Online: Remember, the best way to apply is through our website! It’s quick and easy, and ensures your application gets to us without any hiccups. If you have any issues, just reach out—we're here to help!
How to prepare for a job interview at London Borough of Waltham Forest
✨Know Your Stuff
Make sure you understand the role of a Housing Sustainment Officer inside out. Familiarise yourself with the key responsibilities, such as managing caseloads and working with various stakeholders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
Since this role involves working with individuals and families at risk of homelessness, it's crucial to demonstrate your empathy during the interview. Share examples from your past experiences where you've successfully supported vulnerable people or resolved conflicts, highlighting your ability to connect with diverse residents.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and approach to handling sensitive situations. Think about potential challenges you might face in the role and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the organisation and its goals. Inquire about their prevention strategy or how they measure success in supporting residents. This not only demonstrates your enthusiasm but also helps you gauge if the role aligns with your values.
