Overview
In this role you will lead the financial operations for Adult Social Care, focusing on Direct Payments, invoicing, and compliance with the Care Act 2014. You will manage multi-million budgets, guide service improvements, and provide high-level financial guidance to senior leaders. The role combines strategic planning with hands-on governance, risk, and performance management in a complex, sensitive environment. You will shape how payments, provider cycles and client contributions deliver compliant, cost-effective care. This is a senior, impact-driven position within a forward-looking council.
Pay / Benefits
- hybrid working
- 36 hours per week
- career development opportunities (implied)
Responsibilities
- Lead strategic delivery of Adult Social Care financial operations with emphasis on compliance and stakeholder engagement
- Oversee Direct Payments, Client & Provider Pay Runs, and Client Contributions for accuracy and timeliness
- Manage budgets and expenditure to maximise value for money
- Develop and implement policies and systems aligned with Care Act 2014
- Lead risk management, compliance, and quality assurance to meet standards
- Provide expert financial guidance to senior management, partners, and external bodies
- Lead and develop staff to build a high-performing team focused on outcomes
- Monitor KPIs and drive continuous improvement
- Handle complex, politically sensitive issues including recovery of surplus funds and billing discrepancies
- Maintain relationships with internal teams and external partners; represent the service externally
- Ensure data accuracy, system integrity, and audit compliance
Key requirements
- Knowledge of the Care Act 2014
- Robust understanding of Adult Social Care finance
- Experience managing complex financial services and budgets
- Strong leadership capabilities
- Excellent analytical and stakeholder influence skills
- Experience with budget oversight, income maximisation, and customer satisfaction improvement
- Relevant professional qualifications and degree or equivalent experience
- Strong communication
- Stakeholder engagement
- Negotiation
- Financial management
- Budget oversight
- Data systems like Mosaic or Oracle
Financial Compliance and Direct Payments Manager in London employer: London Borough of Waltham Forest
Little Learners Nursery Group is an exceptional employer located in Walthamstow, offering a nurturing work environment where staff can thrive while making a meaningful impact on children's lives. With a strong commitment to diversity and equality, the nursery fosters a culture of respect and inclusion, providing ample opportunities for professional growth and development. Employees enjoy flexible hours and the chance to engage with a vibrant community, making it a rewarding place to work for those passionate about early childhood education.
Contact Details:
London Borough of Waltham Forest Recruitment Team
