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- Tasks: Support cultural, corporate, and private events at the Art and Ecology Pavilions.
- Company: Join Tower Hamlets Arts, Parks and Events team in a vibrant East London setting.
- Benefits: Enjoy a competitive salary, flexible working hours, and a dynamic work environment.
- Why this job: Be part of a dedicated team enhancing the borough's arts and cultural scene.
- Qualifications: Experience in client management and knowledge of event marketing required.
- Other info: Role includes weekend and evening work; applications close on January 26, 2025.
The predicted salary is between 30857 - 32300 £ per year.
Mile End Park Pavilions Venue Assistant (Fixed term, 2-year contract)
Grade G (£38,571 – £40,344) with a pro rata salary based on 28 hours per week (0.8 of a full-time post)
Tower Hamlets Arts, Parks and Events team is looking for a Venue Assistant (fixed term for 2 years) to support a wide range of cultural, corporate and private events and exhibitions at the Art and Ecology Pavilions.
Situated in the Green Flag award winning Mile End Park, the Art and Ecology Pavilions are a haven of tranquillity for weddings, private parties, cultural events and exhibitions in the heart of East London.
This is an exciting, two year fixed-term opportunity to join a dedicated venues team that is committed to developing a vibrant events and exhibition programme for residents and visitors to the borough.
A key priority for this role is the ongoing commercial development of the venues and requires a candidate with commercial awareness of the event, marketing and hospitality sectors.
We are looking for a candidate that has excellent client management skills and experience of working in multi-arts purpose venues. The role will be customer focused including arranging and hosting venue viewings with potential clients through to finalising bookings, payments and supporting the delivery of events in the venues. This role will support the marketing and promotion of the events and help to strengthen the reputation of these flagship venues.
The role requires a candidate that is commercially minded with a track record of working with corporate and commercial clients to support income generation targets. You will be a central point of contact for clients, ensuring the highest standards of customer care and satisfaction.
You will ensure that health and safety standards for all bookings are maintained across both venues and support with the set up and take down for events as required including supervising casual event support staff and contractors as required. This will include setting up furniture and audio-visual equipment for bookings as required.
Tower Hamlets is a diverse and vibrant borough, and this role will play a key part in supporting the development of the borough’s arts and cultural sector. This will include supporting a busy exhibition and arts programme.
This post will report directly to the Film and Venue Officer. This role will require a flexible working approach including weekend work and evening work. This role will primarily be based at the pavilion venues.
If you wish to discuss this opportunity, and arrange a call, please email:
The closing date for applications is 23:59 on Sunday 26 January 2025. It is likely that the interviews will be held the week commencing 10 February 2025.
Proposed Start Date: Monday 17th March 2025.
To apply, please visit our website via the button below.
Venue Assistant employer: LONDON BOROUGH OF TOWER HAMLETS
Contact Detail:
LONDON BOROUGH OF TOWER HAMLETS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Assistant
✨Tip Number 1
Familiarize yourself with the local arts and events scene in Tower Hamlets. Understanding the community's cultural landscape will help you connect with potential clients and tailor your approach to their needs.
✨Tip Number 2
Network with professionals in the event management and hospitality sectors. Attend local events or join relevant online groups to build relationships that could lead to opportunities at Mile End Park Pavilions.
✨Tip Number 3
Showcase your client management skills by preparing examples of how you've successfully handled client relationships in previous roles. Be ready to discuss these experiences during the interview.
✨Tip Number 4
Highlight your flexibility and willingness to work evenings and weekends. This role requires a commitment to accommodating various events, so demonstrating your availability will make you a more attractive candidate.
We think you need these skills to ace Venue Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Venue Assistant position. Highlight key responsibilities and required skills, such as client management and commercial awareness, to tailor your application accordingly.
Craft a Tailored CV: Your CV should reflect your experience in event management, customer service, and any relevant roles in multi-arts venues. Use specific examples that demonstrate your skills in managing corporate clients and supporting events.
Write a Compelling Cover Letter: In your cover letter, express your passion for arts and culture, and explain how your background aligns with the goals of Tower Hamlets Arts, Parks and Events team. Mention your understanding of the importance of customer care and satisfaction in this role.
Highlight Flexibility and Availability: Since the role requires flexible working hours, including weekends and evenings, make sure to mention your availability in your application. This shows your commitment and readiness to meet the demands of the position.
How to prepare for a job interview at LONDON BOROUGH OF TOWER HAMLETS
✨Show Your Passion for Events
Make sure to express your enthusiasm for working in the events sector. Share any relevant experiences you have had with cultural, corporate, or private events, and how they have shaped your understanding of client needs.
✨Demonstrate Commercial Awareness
Be prepared to discuss your understanding of the commercial aspects of event management. Highlight any previous experience you have in generating income through events and how you can contribute to the ongoing commercial development of the venues.
✨Highlight Client Management Skills
Since this role involves a lot of client interaction, be ready to provide examples of how you've successfully managed client relationships in the past. Discuss your approach to ensuring customer satisfaction and handling any challenges that may arise.
✨Prepare for Practical Scenarios
Expect questions about how you would handle specific situations related to event setup, health and safety standards, and supervising staff. Think through scenarios where you had to problem-solve or adapt quickly during an event.
