Work Pattern: 2 to 3 days a week in the office, 35 hours per week
PAYE Pay Rate: £550.00 per day
Main Purpose of the Role
To lead and improve employee and industrial relations across Tower Hamlets Council, with a particular focus on managing trade union relationships, negotiations and resolving long-standing disputes.
The role will provide expert ER advice, lead complex employee relations cases, support organisational change and ensure consultation and negotiations are handled fairly, consistently and in line with employment legislation, council policies and ACAS guidance.
Typical Day Overview
- Leading meetings and negotiations with trade union representatives.
- Managing and resolving complex employee relations disputes.
- Advising senior managers and HR teams on employee relations matters.
- Supporting organisational restructures, transformation and consultation programmes.
- Developing ER procedures, workflows and standard operating processes.
- Working with legal teams to resolve sensitive workforce issues.
- Monitoring employee relations risks and identifying opportunities for improvement.
- Building positive relationships with trade unions and senior stakeholders.
Key Skills & Responsibilities
- Trade Union Negotiation – Extensive experience negotiating with trade unions and resolving disputes.
- Employee & Industrial Relations – Strong experience managing complex ER cases within large organisations.
- Employment Law – Strong knowledge of employment legislation, ACAS codes and collective consultation.
- Organisational Change – Experience supporting restructures, workforce transformation and formal consultation.
- Conflict Resolution – Ability to manage challenging situations and reach practical solutions.
- Stakeholder Management – Confident working with senior leaders, HR teams, legal representatives and trade unions.
- ER Strategy & Improvement – Developing policies, procedures, workflows and consistent ER processes.
- Risk Management – Identifying and managing employee relations and industrial relations risks.
- Communication & Influencing – Strong communication, negotiation and relationship-building skills.
- Political Awareness – Ability to operate confidently in sensitive and politically complex environments.
Essential Qualifications & Requirements
- Significant experience leading and managing trade union relationships.
- Proven track record as a trade union negotiator, particularly resolving disputes and reaching agreements.
- Extensive employee relations or industrial relations experience.
- Experience working within local government or a large public-sector organisation.
- Strong understanding of employment law, trade union legislation and collective consultation.
- Experience leading formal trade union negotiations and consultation processes.
- Experience managing complex and high‑profile employee relations cases.
- Proven ability to advise senior management on sensitive workforce matters.
- Experience supporting organisational restructuring and transformation.
- Excellent negotiation, influencing and conflict‑resolution skills.
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OR120973 – ER Lead – Trade Union Relations (Grade O) – Interims employer: London Borough of Tower Hamlets
The London Borough of Tower Hamlets is an exceptional employer, offering a dynamic work environment that prioritises professional development and community impact. With a strong commitment to employee growth, you will have access to training opportunities through the Learning Academy, while working collaboratively within a supportive team dedicated to enhancing youth justice services. Located in the vibrant area of Whitechapel, this role not only allows you to make a meaningful difference but also fosters a culture of inclusivity and innovation.
Contact Details:
London Borough of Tower Hamlets Recruitment Team
