Head of Housing Service Centre β€” Strategy & CX in London

Head of Housing Service Centre β€” Strategy & CX in London

London Full-Time On-site
L

London Borough of Tower Hamlets is recruiting a Head of Housing Service Centre to lead the first point of contact for housing management services. This senior role shapes strategic direction and operational delivery, driving improvements in customer experience and service design.

You will lead transformation using data insight, digital channels and Lean methodologies, manage budgets and partnerships, and inspire senior colleagues to deliver excellent outcomes for residents.

#J-18808-Ljbffr

Head of Housing Service Centre β€” Strategy & CX in London employer: London Borough of Tower Hamlets

The London Borough of Tower Hamlets is an exceptional employer, offering a dynamic work environment that prioritises professional development and community impact. With a strong commitment to employee growth, you will have access to training opportunities through the Learning Academy, while working collaboratively within a supportive team dedicated to enhancing youth justice services. Located in the vibrant area of Whitechapel, this role not only allows you to make a meaningful difference but also fosters a culture of inclusivity and innovation.

L

Contact Details:

London Borough of Tower Hamlets Recruitment Team