London Borough of Tower Hamlets is seeking a Head of Housing Service Centre to lead the Housing Service Centre within the Neighbourhoods & Customer Services division. This senior role shapes strategic direction and delivers high-quality access to housing management services for residents.
You will drive performance, implement Customer Access Strategy, and lead transformations with Lean, digital channels and evidence-led decisions, while ensuring value for money and alignment with regulatory
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Head of Housing Service Centre & Customer Experience Lead in City of London employer: London Borough of Tower Hamlets
The London Borough of Tower Hamlets is an exceptional employer, offering a dynamic work environment that prioritises professional development and community impact. With a strong commitment to employee growth, you will have access to training opportunities through the Learning Academy, while working collaboratively within a supportive team dedicated to enhancing youth justice services. Located in the vibrant area of Whitechapel, this role not only allows you to make a meaningful difference but also fosters a culture of inclusivity and innovation.
Contact Details:
London Borough of Tower Hamlets Recruitment Team