At a Glance
- Tasks: Lead enforcement against rogue landlords and protect vulnerable tenants in Sutton.
- Company: Join Sutton Council, a forward-thinking organisation dedicated to community welfare.
- Benefits: Enjoy generous leave, flexible working, and professional development opportunities.
- Other info: Be part of a diverse team committed to innovation and collaboration.
- Why this job: Make a real difference in housing justice and support your community.
- Qualifications: Passion for housing law and strong investigative skills required.
The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award-winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes. Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan.
The Tenancy Enforcement and Litigation Officer (Grade 7) is a frontline role within the EHN Directorate, responsible for leading the Council’s response to serious breaches of private sector housing law. The position acts as the Council’s expert on the Renters Rights Act 2025 and the Protection from Eviction Act 1977. The primary goal is to protect vulnerable tenants, enforce compliance against rogue landlord practices, and utilize legal intervention to prevent homelessness.
We are looking for a tenacious investigator with a sharp legal mind who is passionate about housing justice. You should be someone who thrives in high-pressure environments where detail and accuracy are non-negotiable.
The Housing Advice Service is currently undergoing an exciting period of evolution. We are shifting our operational model from traditional crisis resolution to a proactive, early-intervention service designed to keep people in their homes and prevent homelessness before it begins.
You will be joining a team that sits at the intersection of advice, support, and rigorous enforcement. As the council takes on new responsibilities under the Renters Rights Act 2025, our mission is clear: to be the council’s frontline experts in tenancy law. We protect our residents from rogue landlord practices, intervene in illegal evictions, and work across boundaries—partnering with Legal Services, the Police, and Social Care—to deliver fair, legal, and life-changing outcomes for our residents.
We operate under the "Pride" values— People Focused, Responsible, Inclusive, Delivering, and Empowering. Our culture is one of collaboration, not silos.
It is a challenging and rewarding time to join the Housing Advice Service. We have maintained a high performance level—resolving approximately 95% of complaints on time—even as demand for our services has increased. By joining us, you aren't just filling a vacancy; you are joining a team that is actively rebuilding its customer journey, utilising new legislative powers to protect the vulnerable, and setting the standard for how a modern, efficient council service should operate.
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. Employees have access to a wide range of benefits to enable staff to achieve a work-life balance, some of which include:
- A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade
- Enhanced Maternity, paternity, shared parental, adoption and dependents leave
- Two volunteering days per year
- Flexible Working - Smarter Working Scheme (dependent on the role)
- Adjustable and agile working arrangements using Google Chromebooks
- Learning and development portal offering a range of courses
- Discounts on a range of local shops, restaurants, gyms and leisure centres
- Interest free season ticket loans
- Local Government Pension Scheme
- Bicycle loan facilities and cycle to work scheme
- Electric vehicle leasing scheme
- Confidential health & wellbeing and counselling support
We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from underrepresented groups.
To support our workers and their families we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.
Important Information - Criminal Records: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS).
Tenancy Enforcement and Litigation Officer employer: LONDON BOROUGH OF SUTTON
The London Borough of Sutton is an exceptional employer, offering a supportive work culture that prioritises professional development and community engagement. As a Dance Enrichment Tutor, you will have the opportunity to make a meaningful impact in the lives of learners with special educational needs, while enjoying a collaborative environment that fosters growth and innovation. With a commitment to quality assurance and a vibrant curriculum, you will be part of a team dedicated to enhancing educational outcomes in a diverse and inclusive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Enforcement and Litigation Officer
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We think you need these skills to ace Tenancy Enforcement and Litigation Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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