At a Glance
- Tasks: Manage communications, answer queries, and support the Pensions team with administration tasks.
- Company: Join a diverse and inclusive local government team dedicated to community service.
- Benefits: Enjoy 26-32 days of leave, flexible working, and discounts on local services.
- Other info: Hybrid working available with opportunities for personal development and career growth.
- Why this job: Make a difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a self-motivated attitude are essential.
The predicted salary is between 23615 - 25674 £ per year.
Salary and Working Hours: Per annum, pro rata to part‐time working hours.
Leave Entitlement: 26 days.
Application Deadline: 08/07/2026, 23:55.
Anticipated Interview Date(s): 05/08/2026.
About the Role:
- Answer team telephone.
- Index incoming post.
- Manage the team email box.
- Undertake ongoing training on LGPS Regulations.
About You:
We are seeking a Pensions Administrator to join our Communications team. Administration experience and good communication skills, both verbal and written, are essential. Prior experience with the Local Government Pension Scheme (LGPS) is desirable but not required; full training will be provided. The successful candidate must be self‐motivated, able to work independently, and capable of prioritising their own workload to meet strict deadlines. They will be a team player and collaborate on answering complex queries with other teams in the department. They must be able to interpret complex legislation and explain it clearly in plain English when answering member queries by email and phone, and be dedicated to continuous personal development.
Benefits:
- Generous annual leave entitlement of 26‐32 days plus bank holidays, pro‐rata for part‐time (depending on service and grade).
- Enhanced maternity, paternity, shared parental, adoption and dependents leave.
- Two volunteering days per year.
- Flexible working – Smarter Working Scheme (dependent on the role).
- Adjustable and agile working arrangements using Google Chromebooks.
- Learning and development portal offering a range of courses.
- Discounts on local shops, restaurants, gyms and leisure centres.
- Interest‐free season ticket loans.
- Local Government Pension Scheme.
- Bicycle loan facilities and cycle‐to‐work scheme.
- Electric vehicle leasing scheme.
- Confidential health & wellbeing and counselling support.
Work Arrangement: This role is open to hybrid working, but regular attendance in the office is mandatory.
Interview Process: Interviews will be held in person at the Civic Offices and will include a short comprehension test.
EEO Statement: We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under‐represented groups. To support our workers and their families we offer a range of family‐friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability‐confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Administrator (Communications) in Sutton Coldfield
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We think you need these skills to ace Pensions Administrator (Communications) in Sutton Coldfield
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