Community Engagement Officer in Sutton Coldfield

Community Engagement Officer in Sutton Coldfield

Sutton Coldfield Full-Time 30000 - 40000 £ / year (est.) No home office possible
LONDON BOROUGH OF SUTTON

At a Glance

  • Tasks: Engage with tenants to gather insights and improve services creatively.
  • Company: Join a dynamic team passionate about making a difference in the community.
  • Benefits: Collaborative environment, recognition for excellence, and opportunities for personal growth.
  • Why this job: Be part of an award-winning team that values your ideas and energy.
  • Qualifications: Strong communication skills and a commitment to inclusivity.
  • Other info: Work in a supportive atmosphere focused on impactful results.

The predicted salary is between 30000 - 40000 £ per year.

Your primary goal is to capture and feed tenant insights directly into service delivery improvement, operational decision-making, strategic planning, and our external and internal communications, ensuring alignment with the Tenant Satisfaction Measures (TSMs) and the housing consumer standards required to maintain our C1 top rating.

Are you a proactive, empathetic communicator with a natural flair for building relationships? You don’t just "post updates"; you understand how to spark genuine conversation and foster a sense of belonging within a community.

What We’re Looking For:

  • Be able to take complicated information and explain it in a way that is simple, clear, and easy for everyone to understand.
  • Be committed to making sure no one is left out, especially those who don’t usually get a say or have their voices heard.
  • Enjoy being creative with technology and exploring new ways and mediums of reaching and engaging with people.
  • Be a reliable teammate who enjoys working with others to get things done and hit our goals.
  • Stay calm when plans change and be ready to try a new approach based on what the community tells you.

If you want to bring your energy and ideas to an award-winning team that truly cares about its work, we would love to meet you.

About Us:

You’ll be joining a dynamic, supportive, and high-performing team that is truly passionate about making a difference. We pride ourselves on our collaborative spirit and our commitment to excellence—this was recently recognised at the 2025 Staff Awards, where we were honored with a Team Award for Delivery. This accolade reflects our ability to pull together, under pressure, and consistently achieve impactful results for the communities we serve.

You will be a key part of a small team focused on excellent resident engagement, involving tenants in the co-design of services. You will provide vital insights that help the Partnership deliver best value through innovative and creative service delivery, always ensuring we operate within our financial means.

Community Engagement Officer in Sutton Coldfield employer: LONDON BOROUGH OF SUTTON

Join a dynamic and supportive team as a Community Engagement Officer, where your insights will directly influence service delivery and community satisfaction. We foster a collaborative work culture that values creativity and inclusivity, ensuring every voice is heard while providing ample opportunities for professional growth. Located in a vibrant community, we are committed to making a meaningful impact, recognised by our recent Team Award for Delivery at the 2025 Staff Awards.
LONDON BOROUGH OF SUTTON

Contact Detail:

LONDON BOROUGH OF SUTTON Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Community Engagement Officer in Sutton Coldfield

✨Tip Number 1

Network like a pro! Get out there and connect with people in the community and industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.

✨Tip Number 2

Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for community engagement shine through. Share your ideas on how to improve tenant satisfaction and make it clear that you’re ready to roll up your sleeves and get involved.

✨Tip Number 3

Be adaptable! In this role, things can change quickly based on community feedback. During interviews or networking chats, highlight your ability to pivot and try new approaches. It shows you’re not just a planner but also a doer who can respond to real-time needs.

✨Tip Number 4

Apply through our website! We love seeing candidates who take the initiative to engage directly with us. It shows you’re genuinely interested in being part of our team and making a difference in the community. Plus, it’s a great way to stand out from the crowd!

We think you need these skills to ace Community Engagement Officer in Sutton Coldfield

Empathetic Communication
Relationship Building
Simplifying Complex Information
Inclusivity
Creativity with Technology
Team Collaboration
Adaptability
Community Engagement
Service Delivery Improvement
Strategic Planning
Operational Decision-Making
Tenant Satisfaction Measures (TSMs)
Problem-Solving
Innovative Thinking

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for community engagement shine through in your application. We want to see how much you care about making a difference and fostering connections within the community.

Keep It Clear and Simple: Remember, we’re looking for someone who can take complicated information and make it easy to understand. Use straightforward language and avoid jargon to demonstrate your communication skills.

Be Creative: Don’t hesitate to showcase your creativity! Whether it’s through your writing style or the ideas you present, we love seeing innovative approaches to engaging with the community.

Tailor Your Application: Make sure to align your application with our values and the job description. Highlight your teamwork skills and adaptability, as these are key traits we’re looking for. And remember, apply through our website for the best chance!

How to prepare for a job interview at LONDON BOROUGH OF SUTTON

✨Know Your Community

Before the interview, take some time to research the community you'll be engaging with. Understand their needs, challenges, and what makes them unique. This will help you demonstrate your proactive approach and empathy during the conversation.

✨Simplify Complex Ideas

Practice explaining complicated concepts in a straightforward manner. Use examples that relate to tenant experiences to show that you can communicate effectively and ensure everyone feels included in the discussion.

✨Showcase Your Creativity

Think of innovative ways you've engaged with communities in the past. Be ready to share specific examples of how you've used technology or creative methods to foster conversations and build relationships.

✨Embrace Flexibility

Prepare to discuss times when you've had to adapt your plans based on feedback or changing circumstances. Highlight your calmness under pressure and your willingness to try new approaches to meet community needs.

Community Engagement Officer in Sutton Coldfield
LONDON BOROUGH OF SUTTON
Location: Sutton Coldfield

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