Sutton Housing Partnership is seeking an experienced and values-driven Customer Resolution and Insight Manager who is passionate about residents' needs and using insight to improve services.
You will be a confident leader, driving fairness and learning through robust complaint handling, collaborating across teams, and maintaining strong relationships with councillors, residents, and external partners. CIH Level 3 Housing qualification is required or in progress.
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Resident Experience & Insight Manager employer: LONDON BOROUGH OF SUTTON
The London Borough of Sutton is an exceptional employer, offering a supportive and collaborative work environment that prioritises employee growth and well-being. With generous leave entitlements, flexible working arrangements, and a commitment to diversity and inclusion, employees can thrive both personally and professionally while contributing to the community's ambitious vision for the future.
