At a Glance
- Tasks: Support weekend services, manage applications, and ensure smooth operations at the Inclusion Centre.
- Company: Join the London Borough of Sutton, a vibrant community focused on health and education.
- Benefits: Enjoy 26-32 days annual leave, flexible working, and discounts at local shops.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Quick learner with excellent communication and IT skills; driving licence preferred.
The predicted salary is between 30000 - 40000 £ per year.
Salary Basis: Per annum, pro rata'd to part-time working hours.
Enhancements/Additional Payments: N/A
Leave Entitlement: 26 days
Application Deadline: 06/07/2026, 23:55
Anticipated Interview Date(s): wc 13/06/2026
About the Borough: The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes. Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living.
The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.
About the Role and our Ideal Candidate: The role is based at the Inclusion Centre and covers weekends and bank holidays – 10 am–2 pm. This can be a pressured role so the candidate should be a quick learner and work well under pressure. It would be desirable for the candidate to live locally and hold a clean, current driving licence.
You will be responsible for contributing to the smooth running of all the services, following up on Meals on Wheels concerns and safeguarding, room set‑ups and managing your own caseload of applications meeting deadlines and setting up rooms for use.
The role covers the following responsibilities:
- Assessing applications against legislation
- Ability to multitask between different roles
- Ability to communicate both orally and in writing with customers and professionals
- Possess a ‘can do’ attitude and work effectively within a team
- Excellent IT skills and be quick to learn specific IT packages
- Report safeguarding concerns
- Carry out room/pool safety checks
About Us: Meals on Wheels provides a hot meal service for vulnerable residents in the borough and carries out a welfare check at the same time reporting back any concerns for the team to follow up on. You will be liaising with professionals to take referrals, report concerns and ensure the service is running smoothly. Meals on Wheels is an award winning team due to its work during covid.
Concessionary Travel covers the Blue Badge, Freedom Pass and Taxicard services which involves assessing applications against legislation. You will manage your own caseload whilst meeting deadlines within the team's KPIs.
The facilities role for the Inclusion Centre will include front of house, room set up, room and pool checks to ensure the services running from the Inclusion Centre do so safely and report back any health and safety concerns.
Our Offer To You: As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:
- A generous annual leave entitlement of 26–32 days plus bank holidays (pro‑rata if part‑time working hours apply) depending on service and grade
- Enhanced maternity, paternity, shared parental, adoption and dependents leave
- Two volunteering days per year
- Flexible Working – Smarter Working Scheme (dependent on the role)
- Adjustable and agile working arrangements using Google Chromebooks
- Learning and development portal offering a range of courses
- Discounts on a range of local shops, restaurants, gyms and leisure centres
- Interest‑free season ticket loans
- Local Government Pension Scheme
- Bicycle loan facilities and cycle to work scheme
- Electric vehicle leasing scheme
- Confidential health & wellbeing and counselling support
Additional Information: We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under‑represented groups.
To support our workers and their families we offer a range of family‑friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.
The UK has a points‑based immigration system affecting EU and Non‑EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case‑by‑case basis.
Weekend Business Support Officer in London employer: LONDON BOROUGH OF SUTTON
The London Borough of Sutton is an exceptional employer, offering a supportive and collaborative work environment that prioritises employee growth and well-being. With generous annual leave, flexible working arrangements, and a commitment to diversity and inclusion, staff are encouraged to contribute ideas and develop their skills while making a meaningful impact in the community. Located just 30 minutes from Central London, Sutton provides a vibrant setting with excellent transport links and a strong focus on health, education, and community engagement.
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We think this is how you could land Weekend Business Support Officer in London
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