At a Glance
- Tasks: Manage communications, answer queries, and support the team with administrative tasks.
- Company: Join a supportive team focused on pensions and member communication.
- Benefits: Enjoy 26-32 days of annual leave and ongoing training opportunities.
- Other info: Full training provided; no prior experience in pensions required.
- Why this job: Make a difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a self-motivated attitude are essential.
The predicted salary is between 23615 - 25674 £ per year.
Salary and Working Hours: Per annum, pro rata to part-time working hours.
Leave Entitlement: 26 days.
Application Deadline: 08/07/2026, 23:55.
Anticipated Interview Date(s): 05/08/2026.
About the Role:
- Answer team telephone.
- Index incoming post.
- Manage the team email box.
- Undertake ongoing training on LGPS Regulations.
About You:
We are seeking a Pensions Administrator to join our Communications team. Administration experience and good communication skills, both verbal and written, are essential. Prior experience with the Local Government Pension Scheme (LGPS) is desirable but not required; full training will be provided. The successful candidate must be self-motivated, able to work independently, and capable of prioritising their own workload to meet strict deadlines. They will be a team player and collaborate on answering complex queries with other teams in the department. They must be able to interpret complex legislation and explain it clearly in plain English when answering member queries by email and phone, and be dedicated to continuous personal development.
Benefits: Generous annual leave entitlement of 26-32 days plus.
Pensions Administrator (Communications) in London employer: LONDON BOROUGH OF SUTTON
Join our dynamic team as a Pensions Administrator in the heart of the community, where we prioritise employee growth and development through comprehensive training and support. With a generous annual leave entitlement and a collaborative work culture, we foster an environment that values communication and teamwork, making it an excellent place for those seeking meaningful and rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Administrator (Communications) in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Pensions Administrator (Communications) in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at LONDON BOROUGH OF SUTTON. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
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Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at LONDON BOROUGH OF SUTTON. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to LONDON BOROUGH OF SUTTON's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at LONDON BOROUGH OF SUTTON
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with LONDON BOROUGH OF SUTTON.
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at LONDON BOROUGH OF SUTTON will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact LONDON BOROUGH OF SUTTON and how you would contribute to adapting HR strategies.
