Governance & Business Officer in London

About the Borough

With a workforce of two hundred colleagues, we are small enough to be friendly and large enough to give you scope to develop and progress your career. We are based in Sutton Town Centre with great transport links in and out of London. Our colleagues work and engage with residents in the borough and wider for our private sector colleagues.

About the Role and Our Ideal Candidate

This role is a varied and engaging opportunity that will require strong communication skills, good time management and forward thinking. The ideal candidate must be able to work independently and as part of a team, demonstrating their skills and behaviours for the role in line with the role profile.

• Knowledge of the principles of good governance
• A customer-focused approach and ability to demonstrate awareness of internal and external customers' needs and expectations
• A willingness to learn, develop and adapt
• Ability to proof-read, review the work of others and ensure the production of consistently high-standard documentation, in particular items for publication on the website
• Experience of successful delivery of service or business improvements

About Us

The Governance Team is a small but integral part of SHP providing a wide range of services including board and executive support, office management, information governance and performance management.

Our Offer

• Membership of the Local Government Pension Scheme – a career average scheme where employees contribute between 5.5% and 12%. Sutton Housing Partnership contribution rate to your pension is 18.4% from 1 April 2025.
• Annual leave of either 28 or 33 days per year (depending on the role) plus paid time off on bank holidays.
• Simply Health Cash Plan which allows colleagues to claim cashback on dental, optical, consultations and scans.
• Employee benefits including cycle-to-work scheme and a range of discount schemes.
• Employee Assistance Programme – a confidential, independent, expert provider of employee support services paid for by SHP to help you balance and discuss issues in your work, family and personal life. It is available 24 hours a day, 7 days a week, 365 days a year.
• Investment in your learning and development – My Learning account is set up for every member of staff with access to e-learning modules and instructor-led training. Opportunities for external training that meet both individual and strategic requirements are considered through an application process.

Application Process

Before applying please refer to the job profile and ensure you meet the essential criteria. You will then need to complete the online application form, adding a supporting statement addressing how you meet the criteria outlined in the job profile. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. It is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.

We anonymise all applications received to reduce conscious and unconscious bias. We guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role and ensure that our recruitment and selection process is inclusive and accessible.

Additional Information

We are proud to be a diverse and welcoming organisation and we strive to create a workforce which reflects the community we serve. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under‑represented groups.

The UK has a points‑based immigration system affecting EU and non‑EU workers and sponsorship requirements. We advise checking the GOV.UK website for right-to-work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case‑by‑case basis.