IT Project Manager

About The Role And Our Ideal Candidate

Responsibilities Overview: You will take direct ownership of the projects within a Digital improvement programme ensuring that interdependent technical solutions are delivered in a controlled, predictable and efficient manner. You will take responsibility for the delivery and maintenance of all project documentation including plans, risk and issues log, project PIDs, hand‑over and closure documentation. You will also support the programme manager in responding to the board and stand in as deputy when required in senior stakeholder management. You will collaborate and work with both technical and non‑technical team members, aligning priorities and tasks to deliver the programme.

Skills Required: You must have excellent project management skills, be proficient in planning, organisation and control of complex project activities across multiple concurrent workstreams. You should have a solid understanding of technical concepts and architecture, with the ability to engage credibly with technical specialists and understand the life cycle of technical delivery. You must possess excellent analytical skills, strong numeracy and attention to detail, combined with a collaborative and solution‑focused approach to resolving issues and a recognised management qualification.

Experience: You should have hands‑on experience in project management across multiple projects in a programme environment. You must have a strong familiarity with local government processes and governance procedures. Experience working confidently with internal and external stakeholders is required. Knowledge of social care case management systems is highly desirable.

Key Focus: A key focus of the role is to ensure a seamless transition of systems into the live environment, overseeing critical stages such as User Acceptance Testing (UAT), dry runs, and go‑live activities.

Work Location: Hybrid, with an expectation to be in the office when required.

Benefits: A generous annual leave entitlement of 26–32 days plus bank holidays (pro‑rata if part‑time working hours apply) depending on service and grade. Enhanced maternity, paternity, shared parental, adoption and dependents leave. Two volunteering days per year. Flexible Working – Smarter Working Scheme (dependent on the role). Adjustable and agile working arrangements using Google Chromebooks. Learning and development portal offering a range of courses. Discounts on a range of local shops, restaurants, gyms and leisure centres. Interest‑free season ticket loans. Local Government Pension Scheme. Bicycle loan facilities and cycle‑to‑work scheme. Electric vehicle leasing scheme. Confidential health & wellbeing and counselling support.

Equality, Diversity and Inclusion: We are proud to be a diverse and welcoming borough and we strive to create a workforce which reflects the community we serve, instilling a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of a diverse workforce, therefore we welcome applications from under‑represented groups. We are also a disability‑confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As a London Living Wage employer, all employees are guaranteed the London Living Wage regardless of contract type.