About The Role And Our Ideal Candidate
The post holder will lead the Adult Social Care Finance Service to provide a range of services including payments, debt recovery, client financial management and financial assessments for Kingston ASC Service Users and/or their representatives.
About You
We are looking for a professional who pairs technical financial expertise with a deep understanding of the human element behind social care funding.
Our Ideal Candidate Has
- Expert Knowledge: A proven track record of working within a Local Authority Adult Social Care financial setting, with an intimate understanding of Care Act regulations, Annex C income treatments, and charging policies.
- Leadership Capability: Experience managing or supervising professional teams, with the ability to inspire, upskill, and manage performance effectively.
- Analytical Skills: The ability to dissect complex financial datasets, interpret legislative changes, and present clear financial insights to non‑financial strategic directors.
- Communication Skills: Exceptional communication skills, with the ability to explain complex charging rules calmly and clearly to vulnerable residents or their representatives during appeals.
About Us
As our ASC Finance Manager, you will hold the keys to the financial integrity of our social care charging and debt recovery framework. You won't just be crunching numbers; you will ensure our financial policies balance fiscal responsibility with absolute fairness to our residents, fully aligned with the Care Act 2014.
Key Responsibilities
- Regulatory Compliance: You will oversee and quality‑assure complex financial assessments, ensuring strict adherence to the Care Act Statutory Guidance (including accurate applications of the Minimum Income Guarantee, property waivers, and deferred payment agreements).
- Strategic Oversight: You will lead, mentor, and develop a dedicated team of financial assessment debt recovery and client finance officers, fostering a culture of accuracy, empathy, and efficiency.
- Appeals & Debt Management: You will act as the senior point of escalation for complex financial assessment appeals, dispute resolutions, and debt recovery strategies, ensuring compassionate yet effective revenue collection.
Our Offer To You
As an organization that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so your ideas, however big or small, will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Benefits
- A generous annual leave entitlement of 26-32 days plus bank holidays (pro‑rata if part‑time working hours apply) depending on service and grade
- Enhanced Maternity, Paternity, Shared Parental, Adoption and Dependents leave
- Two volunteering days per year
- Flexible Working – Smarter Working Scheme (dependent on the role)
- Adjustable and agile working arrangements using Google Chromebooks
- Learning and development portal offering a range of courses
- Discounts on a range of local shops, restaurants, gyms and leisure centres
- Interest free season ticket loans
- Local Government Pension Scheme
- Bicycle loan facilities and cycle‑to‑work scheme
- Electric vehicle leasing scheme
- Confidential health & wellbeing and counselling support
Additional Information
We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce; therefore we welcome applications from under‑represented groups.
To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.
We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.
The UK has a points‑based immigration system affecting EU and Non‑EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case‑by‑case basis.
Important Information – Criminal Records
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory result to a check of police records via Disclosure and Barring Service (DBS). The DBS helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
