At a Glance
- Tasks: Lead a dynamic Facilities Management team ensuring top-notch service delivery and compliance.
- Company: Join Sutton Council, a forward-thinking authority committed to community growth and resident satisfaction.
- Benefits: Enjoy flexible working, generous leave, discounts, and a supportive environment for personal growth.
- Why this job: Be part of a collaborative culture that values your ideas and drives positive change in the community.
- Qualifications: Strong FM experience, leadership skills, and a passion for transforming services are essential.
- Other info: Diversity and inclusion are at our core; we encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
About the Borough
In Sutton, there is much for us to be proud of both as a council and as a borough. This includes high levels of resident satisfaction, the quality of our services, our success in addressing our financial challenges to date, the way that we involve and engage with residents on key issues facing the borough, and the enthusiastic and motivated staff that we employ.
Looking ahead, there are plans for the delivery of new homes and new schools and the London Cancer Hub is being developed, while the Council is also seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment.
All of this demonstrates a good track record and an authority that is ambitious and set to deliver more improvements for the borough. We\’ve set out our vision for the future of Sutton in our corporate plan – Ambitious for Sutton. This strategic plan will shape the outcomes we achieve, the services we provide, and the impact we have on residents, to make Sutton a great place to live, work and raise a family.
Situated in Zone 5, Sutton is less than 30 minutes by train from central London, and south and south west London are easily accessible by public transport. There are 10 train stations which serve key neighbourhoods within the borough providing direct connections to London Victoria, London Bridge, London Blackfriars and St Pancras International. Sutton also has direct rail connections with Epsom, Dorking, Guildford and Horsham, as well as Wimbledon for an interchange with the London Underground and West Croydon for the London Overground. There\’s also an extensive road network which provides close and easy access to the M25 and M23.
About the Role and our Ideal Candidate
We are looking for a Facilities Manager to join the Facilities Management team. The role has direct responsibilities for \’hard and soft\’ FM service deliver functions including premises related health, safety and building statutory compliance, the management of an in-house FM Helpdesk, caretaking team and post and reprographics as well as the management of our FM partners covering security, cleaning and planned maintenance and reactive repair services.
Under your leadership, teams will deliver excellent results in a modern and agile way, working closely with senior stakeholders, external organisations, partners and members.
Our Ideal Candidate
Ideally should have a qualification in Leadership Management, IWFM (The Institute of Workplace Facilities Management) with demonstrable skills as a strong facilities property professional with FM experience across different operating models. You\’ll also have experience of transforming services and providing strong leadership during times of change. Preferably within the public sector and at senior level, you will have a proven track record in the management of complex FM services and teams.
You will possess expert FM knowledge including building and premises statutory compliance and the wider legal implications of FM services, experience of developing robust processes and responding to legislation and regulatory change when required. You will be an excellent communicator both verbal and written, with energy, enthusiasm and an innovative nature with the ability to engage with others in a challenging environment. You will work across the organisation to ensure robust systems and processes are in place, while also being able to facilitate a corporate approach and culture that has buy-in and support from services. If you enjoy working collaboratively, are skilled in partnership working and share our energy, drive and ambition, then we want to hear from you.
About Us
The Facilities Management Service supports circa 50 corporate Council buildings for all tasks FM related which include FM Helpdesk, caretaking, post and reprographics, cleaning, pest control, security, planned preventative maintenance and reactive repair services. The FM service is made up of a team of 14 staff all responsible for supporting these buildings and services that work within them.
Our Offer To You
As an organisation that values and nurtures talent, we\’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We\’re constantly striving to improve our ways of working so putting your ideas across – however big or small – will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working – Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.
Employees have access to a wide range of benefits, some of which include:
- Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
- General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)
- Public Health Service Localised Flexi-time Scheme – accrual of up to 5 days per year
- Three volunteering days per year in Sutton
- Comprehensive learning and development programme
- Local and national discounts for shopping, eating out and leisure activities
- Interest free season ticket loans
- Local Government Pension Scheme
- Car parking scheme
- Bicycle loan facilities and cycle to work scheme
- Zip car scheme
- Free eye tests and contribution towards glasses
- Confidential wellbeing and counselling support
- Subsidised gym membership
Application Process
Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.
To support our diversity agenda and reduce the risk of bias in our recruitment activities, our short listing process completely anonymises personal information that can identify job applicants e.g. name, title etc. Our hiring managers review and short list applications based on the information provided as part of your application as to how well you meet the requirements and criteria for the role, as outlined in the job profile.
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.
Additional Information
We pride ourselves on being a diverse, inclusive and welcoming Borough and we aim to create a workforce which reflects the community we serve – the key highlights from our recent Equalities Workforce Report can be seen We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates, as these groups are currently under-represented in our workforce. As part of our Disability Confident Committed status, we guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.
We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.
The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance.
Job Profile
Facilities Manager employer: LONDON BOROUGH OF SUTTON
Contact Detail:
LONDON BOROUGH OF SUTTON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Familiarise yourself with the specific facilities management practices and regulations relevant to the public sector. Understanding the legal implications of FM services will give you an edge in discussions during interviews.
✨Tip Number 2
Network with current or former employees of the Facilities Management team at Sutton Council. They can provide insights into the team dynamics and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Demonstrate your leadership skills by preparing examples of how you've successfully managed teams through change. Highlighting your experience in transforming services will resonate well with the hiring managers.
✨Tip Number 4
Showcase your communication skills by engaging with the community or stakeholders related to the role. This could involve attending local events or forums, which will not only enhance your understanding but also demonstrate your commitment to community engagement.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Facilities Manager position. Highlight key skills and experiences that align with what the council is looking for.
Tailor Your CV: Customise your CV to reflect your relevant experience in facilities management, particularly in public sector roles. Emphasise your leadership skills, compliance knowledge, and any transformative projects you've led.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the borough. Address how your background and skills make you an ideal candidate, and mention specific examples of your achievements in facilities management.
Highlight Your Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your verbal and written communication abilities. Use clear, concise language and provide examples of how you've effectively engaged with stakeholders in the past.
How to prepare for a job interview at LONDON BOROUGH OF SUTTON
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Facilities Manager. Familiarise yourself with both 'hard' and 'soft' FM services, as well as health and safety compliance. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in transforming services during times of change. Discuss how you've successfully managed teams and collaborated with stakeholders to achieve results.
✨Communicate Effectively
As an excellent communicator, practice articulating your thoughts clearly and concisely. Be ready to discuss your communication style and how it has helped you engage with others in challenging environments.
✨Demonstrate Innovation
Think of innovative ideas or processes you've implemented in previous roles. Be prepared to share these examples during the interview, as the council values energy and enthusiasm for improving ways of working.