At a Glance
- Tasks: Lead a team to deliver top-notch care and support for residents in need.
- Company: Join a diverse and inclusive council committed to quality service.
- Benefits: Enjoy 28 days leave, flexible working, and discounts on local services.
- Other info: Opportunities for professional growth and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care services and strong leadership abilities required.
The predicted salary is between 40000 - 50000 € per year.
We are seeking an experienced and proactive Brokerage Team Leader to join the Operational Commissioning Brokerage Team. This front‑line service delivery role is responsible for ensuring residents with support needs and carers receive the highest quality care and support arrangements, and for delivering outcomes for our customers and ensuring best value for the Council.
Responsibilities
- Team Leadership: Undertake day‑to‑day supervision, planning and organisation of a small team; motivate and support staff, conduct regular one‑to‑one meetings and annual appraisals; deputise for the Service Manager when required.
- Service & Caseload Management: Manage a personal caseload and deliver service activities within agreed standards; identify and secure appropriate placements and support services, utilising tools such as CareCubed where appropriate.
- Negotiation & Commissioning: Regularly negotiate all aspects of service arrangements, including fees and start dates for home care, placements, day support and transport; ensure services are commissioned or brokered within agreed budgets and obtain the best value for the Council.
- Compliance & Improvement: Oversee and ensure compliance with commercial frameworks or block contracts; keep up to date with changes in policy, legislation and contractual requirements; identify improvements in your work area to enhance service delivery.
- Crisis Management: Identify and respond to urgent or critical situations, liaising with professionals, providers and relevant teams to ensure a timely and coordinated approach.
Qualifications
- Experience: Demonstrated experience providing high‑quality services to residents with care and support needs and their carers.
- Knowledge: Strong understanding of the legal, political, operational and commercial aspects of brokerage; commitment to continually updating knowledge of health and social care policies and legislation.
- Skills: Leadership, communication, negotiation, financial appreciation and problem‑solving.
Benefits
- Generous annual leave entitlement of 28 days plus bank holidays.
- Enhanced maternity, paternity, shared parental, adoption and dependants leave.
- Two volunteering days per year.
- Flexible working under Smarter Working Scheme (role dependent).
- Adjustable and agile working using Google Chromebooks.
- Learning and development portal with a range of courses.
- Discounts on local shops, restaurants, gyms and leisure centres.
- Interest‑free season ticket loans.
- Local Government Pension Scheme.
- Bicycle loan facilities and Cycle‑to‑Work scheme.
- Electric vehicle leasing scheme.
- Confidential health & wellbeing and counselling support.
EEO Statement
We are a diverse and welcoming borough committed to equal opportunity. We value authenticity and are looking for individuals who can demonstrate their own skills, experience and motivation for the role and embrace our core values of transparency and pride. All applications are anonymised to reduce bias and we will consider sponsorship on a case‑by‑case basis in accordance with UK immigration rules.
Brokerage Team Leader employer: LONDON BOROUGH OF SUTTON
Join our dynamic team as a Brokerage Team Leader, where you will play a pivotal role in delivering high-quality care and support to residents with diverse needs. Our organisation offers a supportive work culture that prioritises employee growth through continuous learning opportunities, flexible working arrangements, and generous benefits including 28 days of annual leave and enhanced family leave. Located in a vibrant borough, we are committed to fostering an inclusive environment that values authenticity and encourages staff to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Brokerage Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Brokerage Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially around delivering high-quality care and support arrangements. We want to see that passion shine through!
✨Tip Number 3
Practice your negotiation skills! As a Brokerage Team Leader, you'll need to negotiate service arrangements effectively. Role-play with a friend or mentor to get comfortable discussing fees and placements.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Brokerage Team Leader
Some tips for your application 🫡
Show Your Leadership Skills:As a Brokerage Team Leader, we want to see your leadership experience shine through. Share specific examples of how you've motivated and supported your team in the past. This will help us understand your approach to team management.
Highlight Your Negotiation Experience:Negotiation is key in this role, so make sure to include any relevant experiences where you've successfully negotiated service arrangements or fees. We love seeing how you can secure the best value for the Council!
Demonstrate Your Knowledge of Care Policies:We’re looking for someone who’s up-to-date with health and social care policies. In your application, mention any training or knowledge you have regarding legal and operational aspects of brokerage. It’ll show us you’re committed to continuous learning.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Brokerage Team Leader role. We appreciate when candidates take the time to connect their skills and experiences directly to what we’re looking for.
How to prepare for a job interview at LONDON BOROUGH OF SUTTON
✨Know Your Stuff
Make sure you brush up on the latest health and social care policies and legislation. Being well-versed in these areas will show that you're proactive and committed to delivering high-quality services.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated staff or handled one-on-one meetings effectively. This will demonstrate your capability as a Brokerage Team Leader.
✨Master Negotiation Techniques
Since negotiation is key in this role, be ready to discuss your approach to securing placements and managing budgets. Share any successful strategies you've used in previous roles to get the best value for your organisation.
✨Be Ready for Crisis Management Scenarios
Think of examples where you've had to respond to urgent situations. Be prepared to explain how you coordinated with professionals and teams to ensure timely resolutions. This will highlight your problem-solving skills and ability to handle pressure.
