Attendance Court Officer

Salary Basis: Per annum, pro rata'd to part-time working hours

Leave Entitlement: 28 days

Application Deadline: 04/08/2026, 23:55

Anticipated Interview Date(s): 25th August or 28th August

About the Borough: The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes. Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the “Ambitious for Sutton” corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world’s leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the ‘Ambitious for Sutton’ corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family.

About the Role and our Ideal Candidate: The purpose of this role is to ensure that children and young people achieve their full potential through the receipt of education that is suitable to their age, needs and developmental stages, and to ensure that Cognus, on behalf of the London Borough of Sutton carries out its duties in relation to School attendance. As a member of the attendance team, you will deliver a professional service, providing information, advice, and support to a range of stakeholders that include parents, carers, schools and multi-agency teams on elements of attendance, inclusion, and the discharge of statutory duties.

About you: We are looking for professionals who are passionate about the inclusion of children and young people in education and society. Individuals that enjoy a varied workload, are organised, creative, and have excellent people skills. Successful candidates will provide a flexible approach supporting attendance across the organisation and the local area. You will be expected to have the drive, resilience, and enthusiasm necessary for this important role, with a strong understanding of the legal processes including law enforcement or understanding of duties with regard to criminal prosecution around school attendance. Whilst we continue to work in line with legislation and best practice, we are ambitious about developing the local area attendance agenda and are looking for individuals who are able to think creatively and flexibly about delivering statutory duties, while maintaining a focus on legal guidelines and duties and the best outcomes for the children, young people, and families that we support.

About Us: This role is being advertised through the London Borough of Sutton, and the position will be on LBS terms and conditions, but the role will be seconded indefinitely into the Attendance team in Cognus Ltd which is a Local Authority Trading Company wholly owned by the London Borough of Sutton (as a statutory role this is a requirement). Cognus is about education – we exist to support schools, families, and children/young people to access, enjoy and thrive in educational settings in school and in the community. Cognus is commissioned by London Borough of Sutton to provide a wide range of education services to mainstream schools and specialist education providers in Sutton. The Cognus Attendance Service is at a very exciting moment in its evolution and expansion, as it prepares to meet the new DfE statutory duties. This role is part of the Attendance Support Team, which comprises of a range of roles which assist the London Borough of Sutton in carrying out its duties in relation to School attendance and ensure that children and young people achieve their full potential through attendance and engagement with education. The role is on LBS terms and conditions but seconded indefinitely into the Attendance team in Cognus.

Our Offer To You: As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:

• A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade
• Enhanced Maternity, paternity, shared parental, adoption and dependents leave
• Two volunteering days per year
• Flexible Working - Smarter Working Scheme (dependent on the role)
• Adjustable and agile working arrangements using Google Chromebooks
• Learning and development portal offering a range of courses
• Discounts on a range of local shops, restaurants, gyms and leisure centres
• Interest free season ticket loans
• Local Government Pension Scheme
• Bicycle loan facilities and cycle to work scheme
• Electric vehicle leasing scheme
• Confidential health & wellbeing and counselling support

Application Process: We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values. Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment.

As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce.

Additional Information: We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non‑EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case‑by‑case basis.