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- Tasks: Ensure health and safety checks in homes, contacting residents for access.
- Company: Join a supportive team dedicated to community welfare and safety.
- Benefits: Enjoy 40 days annual leave, competitive pay, and professional development opportunities.
- Other info: Inclusive workplace committed to diversity and employee well-being.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Good communication skills and basic knowledge of safety regulations required.
The predicted salary is between 30000 - 40000 £ per year.
This is a vital role ensuring that essential health and safety checks, particularly for electrical safety checks and annual gas servicing, are carried out in our tenanted homes. You will identify all properties where access has not been gained, contact those residents by a variety of means and ensure access is given. You need great interpersonal skills, the ability to work on your own initiative and be comfortable obtaining and analysing data. The role will require home visits and some out of hours working, and collaboration with other teams and agencies will be necessary.
Essential Qualifications, Skills And Experience
- Basic understanding of landlord requirements in relation to gas servicing and electrical safety certificates.
- Excellent communication skills and experience of dealing effectively with the public and contractors over the phone, in writing and face to face.
- Experience of using and interrogating various IT systems, including Microsoft Office, and an ability to develop these skills further.
- The ability to interrogate data to provide regular written reports.
Indicative Recruitment Timeline
- Closing Date: Sunday 24th May 2026
- Shortlisting Date: WC 25th May 2026
- Interview Date: TBC
- Test/Presentation: A written test will form part of the interview process.
We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.
Useful Information
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave.
Access and Enforcement Officer in London employer: London Borough of Richmond Upon Thames
Contact Detail:
London Borough of Richmond Upon Thames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Access and Enforcement Officer in London
✨Tip Number 1
Get to know the company! Research Richmond & Wandsworth Better Service Partnership and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with residents and contractors, consider role-playing scenarios with friends or family. This will help you feel more confident when discussing access issues and safety checks.
✨Tip Number 3
Be proactive! If you know there are properties where access hasn’t been gained, think about how you would approach those residents. Prepare some strategies to discuss during your interview to demonstrate your initiative and problem-solving skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t wait until the last minute; get your application in early to avoid disappointment!
We think you need these skills to ace Access and Enforcement Officer in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role involves a lot of interaction with residents and contractors, make sure your application highlights your excellent communication skills. Use examples from your past experiences to demonstrate how you've effectively dealt with people in various situations.
Get Familiar with the Basics: Brush up on your understanding of landlord requirements related to gas servicing and electrical safety certificates. Mention any relevant experience or knowledge you have in your application to show that you're ready to hit the ground running.
Data is Key: This role requires you to interrogate data and provide written reports. Make sure to mention any experience you have with IT systems, especially Microsoft Office, and how you've used data analysis in previous roles. We love seeing candidates who can back up their claims with solid examples!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so get yours in as soon as possible through our website. It’s your chance to shine, so don’t miss out!
How to prepare for a job interview at London Borough of Richmond Upon Thames
✨Know Your Stuff
Make sure you brush up on the basics of landlord requirements, especially around gas servicing and electrical safety. Familiarise yourself with relevant regulations and be ready to discuss how they apply to the role.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with residents and contractors, practice your communication skills. Think about examples where you've effectively dealt with the public, whether over the phone or face-to-face, and be prepared to share these during the interview.
✨Data is Key
You’ll need to interrogate data for reports, so be ready to talk about your experience with IT systems, particularly Microsoft Office. If you have any specific examples of how you've used data to improve processes or outcomes, make sure to highlight those.
✨Prepare for the Test
Don’t forget that there’s a written test as part of the interview process. Review any relevant materials and practice writing concise reports or analyses. This will help you feel more confident and perform better when the time comes.