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For Companies At a Glance
- Tasks: Support residents in achieving their life goals and career aspirations through personalised guidance.
- Company: Join a community-focused team making a real difference in Richmond and Wandsworth.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Why this job: Make a positive impact on vulnerable lives while promoting diversity and inclusion.
- Qualifications: Strong communication skills and experience in supporting others towards employment.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
The predicted salary is between 32000 - 38000 £ per year.
Full-time Community based - London Boroughs of Richmond and Wandsworth
Objective of role
A fantastic opportunity has risen in our Work Match Employment Delivery team to recruit a new team of Employment Specialists to deliver the Trailblazer Life Reworked programme across the boroughs of Richmond and Wandsworth. This programme is targeted at supporting residents who are economically inactive towards pursuing their life goals and career aspirations. The new Trailblazer team will work alongside our Connect to Work team, sharing information and resources as there is an overlap with some client groups and referrers.
You will manage a caseload of participants where you will deliver person‑centred support, aligned with their life goals and career aspirations. You will also be working with referral partners to promote the benefits of employment and working with health practitioners to provide holistic support for your participants. You will be enthusiastic and passionate about helping people overcome their barriers in finding training opportunities, building confidence and finding meaningful employment that betters their health and lives. The people you will be supporting will be ‘economically inactive’. Your work will also include promoting diversity and inclusion in the workplace by directly engaging with employers.
This is a community‑based role where you are required to travel throughout the boroughs of Richmond and Wandsworth. Work Match are recruiting a new team to deliver The Trailblazer Life Reworked programme in its second year of delivery. The programme gives residents the support, guidance, and opportunities required to progress towards employment. That is anything from learning new skills, boosting confidence and finding a job. Trailblazer is different because it brings skills and employment support together in one place. We work closely with local GPs, social prescribers, and community services to make sure residents can access the right support in Richmond and Wandsworth.
About The Role
- Caseload management – You will be managing a caseload of participants and providing personalised support to each individual.
- Performance and quality – You must be able to follow strict processes of service delivery and be familiar with working towards contractual targets and KPIs.
- Employer Engagement – You will be approaching employers directly to seek vacancies, promote equality and inclusion and discuss adjustments for your caseload of participants.
- Record keeping – This role requires excellent and detailed recording of casenotes, forms, plans and requires extensive use of our CRM and Microsoft apps.
- Referral partners – You will be working with referral partners in promoting our service and identifying individuals suitable for our service.
Essential Qualifications, Skills And Experience
- Knowledge and experience of supporting others to achieve life goals and employment outcomes.
- Outstanding communication skills as you will be engaging with various client groups and businesses at all levels.
- Problem‑solving skills, helping participants overcome their barriers.
- Proficiency of IT systems and experience of using Microsoft apps and CRM essential.
If you are passionate about making a positive impact on the lives of vulnerable people, possess the required skills and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity.
Commitment to Equality and Inclusion
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
Disability Confident Employer
We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
Safeguarding Commitment
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Benefits
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Location: Twickenham, Greater London, United Kingdom
Salary: £37,602 - £45,564 per year.
Contract Type: Fixed Term - Full Time (36 hours).
Job Reference: randw/TP/17402/9069.
Job Category: Human Resources / OD / Training.
Business Unit: CED - Chief Executive's Group.
Posted on: 4 March, 2026.
Employment Specialist - Trailblazer employer: London Borough of Richmond Upon Thames
Contact Detail:
London Borough of Richmond Upon Thames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employment Specialist - Trailblazer
✨Tip Number 1
Network like a pro! Get out there and connect with people in your field. Attend local events, workshops, or community meet-ups in Richmond and Wandsworth. The more people you know, the better your chances of hearing about job opportunities before they even hit the market.
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to showcase your skills and experiences. Engage with posts related to employment support and community initiatives. This can help you get noticed by potential employers who value your passion for helping others.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on articulating how your experience aligns with the role of an Employment Specialist. Remember, it’s all about showing your enthusiasm for supporting economically inactive residents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the details about the role and the amazing benefits we offer. Don’t wait too long; apply early to avoid missing out on this fantastic opportunity!
We think you need these skills to ace Employment Specialist - Trailblazer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see how passionate you are about supporting people in achieving their life goals and career aspirations.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for specific examples of how you've helped others overcome barriers and achieve employment outcomes.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and efficiently. Plus, you’ll find all the details you need right there.
How to prepare for a job interview at London Borough of Richmond Upon Thames
✨Know Your Programme
Familiarise yourself with the Trailblazer Life Reworked programme. Understand its objectives and how it supports economically inactive residents. This will help you articulate your passion for the role and demonstrate your commitment to helping others achieve their life goals.
✨Showcase Your Communication Skills
Since you'll be engaging with various client groups and businesses, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with diverse audiences in the past, especially in a supportive or mentoring capacity.
✨Prepare for Problem-Solving Scenarios
Think of specific challenges you might face when supporting participants and how you would address them. Be ready to discuss your problem-solving skills and provide examples of how you've helped others overcome barriers in their journey towards employment.
✨Engage with Employer Engagement Strategies
Research effective strategies for approaching employers about job vacancies and promoting diversity and inclusion. Be prepared to share your ideas on how to engage with local businesses and what adjustments might be necessary for your caseload of participants.