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- Tasks: Support and guide older tenants, ensuring their safety and well-being.
- Company: Join the Richmond & Wandsworth Better Service Partnership, a leader in inclusive housing support.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Why this job: Make a real difference in the lives of vulnerable individuals while developing your career.
- Qualifications: GCSE Maths and English Grade C/Level 4 or above; strong communication skills.
- Other info: Be part of a supportive team dedicated to safeguarding and promoting equality.
The predicted salary is between 25500 - 29500 £ per year.
Salary: £30,510–£36,969 per annum
Contract: 24‑month fixed term, full time (36 hours per week)
Location: Various sheltered schemes in Wandsworth
Objective of the role: The London Boroughs of Richmond upon Thames and Wandsworth offer a unique opportunity to work within a ground‑breaking shared staffing structure. The role is part of the Supported Housing Service’s three strands – Sheltered Housing, Tenancy Support Service and Community Development – and focuses on providing high‑quality support to older, vulnerable tenants.
Key Responsibilities:
- Provide support and guidance to tenants, ensuring their safety and well‑being.
- Assist in managing the administration of the sheltered schemes, including record keeping.
- Respond to tenant queries and concerns, offering advice and assistance.
- Help maintain and improve the quality of the scheme environment.
- Work closely with other professionals and agencies to support tenants.
- Be enrolled in CIH Level 3 in Housing Studies.
Essential Qualifications, Skills and Experience:
- Maths and English GCSE Grade C/Level 4 or above.
- Strong written and verbal communication skills.
- A passion for working with older people and supporting vulnerable individuals.
- A desire to learn and develop within the housing sector.
- Experience using IT applications, including Microsoft Word and Excel.
- Team player with the ability to work independently.
Indicative Recruitment Timeline:
- Closing Date: Sunday 23 November 2025
- Shortlisting Date: W/C 24 November 2025
- Interview Date: TBC
Useful Information: Richmond & Wandsworth Better Service Partnership is committed to inclusive recruitment practices and promotes equality, diversity and respect for all employees. We are a Disability Confident employer and encourage reasonable adjustments throughout the recruitment process. All staff and volunteers share a commitment to safeguarding and protecting children, young people and vulnerable adults. Some posts may require a satisfactory DBS check.
Benefits:
- 40 days annual leave (including bank holidays)
- Flexible working arrangements
- Generous pension plan
Trainee Sheltered Housing Officer in City of London employer: London Borough of Richmond Upon Thames
Contact Detail:
London Borough of Richmond Upon Thames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Sheltered Housing Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those working with older tenants. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for your interview by researching the organisation and its values. Show us that you’re passionate about supporting vulnerable individuals and improving their living conditions.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with tenants, being able to convey information clearly and empathetically is key. Role-play common scenarios with a friend.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Trainee Sheltered Housing Officer in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Trainee Sheltered Housing Officer. We want to see your passion for supporting older people and vulnerable individuals shine through!
Show Off Your Communication Skills: Since strong written and verbal communication skills are essential, ensure your application is clear and concise. Use examples that demonstrate your ability to communicate effectively, whether it’s through previous roles or relevant experiences.
Highlight Your IT Proficiency: Don’t forget to mention your experience with IT applications like Microsoft Word and Excel. We’re looking for someone who can manage records efficiently, so any relevant experience will give you an edge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and securely. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at London Borough of Richmond Upon Thames
✨Know Your Role
Familiarise yourself with the responsibilities of a Trainee Sheltered Housing Officer. Understand how you can support older, vulnerable tenants and what it means to manage sheltered schemes. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since strong written and verbal communication skills are essential, prepare examples of how you've effectively communicated in past roles. Think about situations where you’ve helped others or resolved conflicts, especially with vulnerable individuals.
✨Demonstrate Your Passion
Express your enthusiasm for working with older people and supporting vulnerable individuals. Share any relevant experiences or volunteer work that highlights your commitment to this cause. This will resonate well with the interviewers.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the organisation. You might ask about the training opportunities available or how the team collaborates to support tenants.
