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- Tasks: Support Children's Services with invoicing, budget monitoring, and team management.
- Company: Join a dynamic council team in Wandsworth, London.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Why this job: Make a real difference in children's services while developing your leadership skills.
- Qualifications: Experience in staff management and strong Microsoft Office skills required.
- Other info: Inclusive workplace committed to equality and diversity.
The predicted salary is between 30000 - 40000 £ per year.
About the Role
Senior Business Support Officer. £35,391 – £45,564 per annum. Permanent, Full Time (36 hours). Wandsworth, London. Hybrid working (at least 1 day per week in office).
We are seeking an experienced Business Support Officer to join our Children\’s Services Business Support service, providing support with invoicing, budget monitoring, training and purchasing to the Schools and Community Psychology Service (SCPS) and the SEND and Inclusion services. You will manage a small team of 3 Business Support Officers who provide admin support such as inbox monitoring, meeting support and data entry for the supported teams. You will have staff responsibility including supervision, mentoring, task allocations and onboarding of new staff, and you will work collaboratively with other teams and support other services as required to provide cover.
Responsibilities
- Collaborate with Service Leads and the services you support to ensure robust support, capacity planning, and service requests.
- Manage document systems (SharePoint folders and filing) and provide data analysis for the supported services.
- Oversee service inboxes and handle inquiries promptly and effectively.
- Develop and manage systems to track SCPS work allocations and process referrals into the service, maintaining an efficient tracking database.
- Manage budget forecasting and track financial transactions; follow up as required.
Essential Qualifications, Skills and Experience
- Proven experience in staff management with the ability to work on own initiative and provide cover to the Team Manager during their absence.
- Strong knowledge of Microsoft Office and the ability to provide IT support and guidance to new team members.
- Understanding of GDPR, confidentiality and safeguarding Children and Young People.
- Willingness to learn other team members’ areas of work to cover other areas as deemed necessary by the line manager.
- Strong communication skills with the ability to engage with senior council officers, health professionals, partner agencies and service users independently.
- Ability to manage competing demands through planning and prioritisation to meet deadlines.
Additional Information
If you meet the criteria and would like to join a professional team delivering efficient business support services to key service areas, please apply. For an informal conversation about the role, contact Michelle Fearon.
Closing Date: 12 October 2025
Shortlisting Date: w/c 13 October 2025
Interview Date: w/c 20 October 2025
Test: Data Entry test
We may close this vacancy early after a sufficient number of applications. We are inclusive in our recruitment and committed to equality and diversity. We are a Disability Confident employer and will provide reasonable adjustments if required. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974; appointment may be conditional on a satisfactory DBS check.
Benefits include 40 days annual leave (including Bank Holidays), flexible working, and a generous pension plan.
Richmond & Wandsworth Better Service Partnership and Richmond and Wandsworth Councils.
Attachments: Anonymised Application Guide for Candidates.pdf; Senior Business Support Officer – Job Profile.pdf
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Business Support Officer employer: London Borough of Richmond Upon Thames
Contact Detail:
London Borough of Richmond Upon Thames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show how your skills align with their mission, especially in areas like budget monitoring and team management.
✨Tip Number 3
Practice common interview questions with a mate. Focus on your experience in staff management and how you handle competing demands. Confidence is key, so let’s nail that delivery!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your staff management experience and any relevant IT support skills to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Business Support Officer role. Share specific examples of how you've successfully managed teams or handled budget monitoring in the past.
Showcase Your Communication Skills: Since strong communication is key, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to get to know you!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at London Borough of Richmond Upon Thames
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer. Familiarise yourself with tasks like budget monitoring, invoicing, and team management. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Team Management Skills
Since you'll be managing a small team, prepare examples of how you've successfully supervised or mentored others in the past. Think about specific situations where you allocated tasks or supported team members, as this will demonstrate your leadership capabilities.
✨Brush Up on Your IT Skills
Given the emphasis on Microsoft Office and IT support, ensure you're comfortable discussing your proficiency with these tools. You might even want to practice using SharePoint if you haven't already, as it’s mentioned in the job description.
✨Prepare for the Data Entry Test
Since there's a data entry test involved, practice your speed and accuracy beforehand. Familiarise yourself with common data entry software and techniques to ensure you can perform well under pressure during the interview process.
