Assistant Service Manager

Assistant Service Manager

Full-Time 42000 - 59000 £ / year (est.) No working from home possible
London Borough of Richmond Upon Thames

At a Glance

  • Tasks: Empower residents, manage budgets, and lead a dedicated team to deliver high-quality services.
  • Company: Join the Richmond & Wandsworth Better Service Partnership, committed to inclusivity and community impact.
  • Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
  • Other info: Be part of a diverse team that values collaboration and personal growth.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: A can-do attitude, teamwork skills, and knowledge of safeguarding legislation are essential.

The predicted salary is between 42000 - 59000 £ per year.

We have an exciting opportunity to recruit an Assistant Locality Manager to work within our Wandsworth Locality Social Work teams.

About the role

  • To facilitate service user choice and empowerment through promoting independence and strength‑based practice to enable residents to maintain their independence and local community connections for as long as safely possible.
  • To assist with the management of budgets, ensuring that processes and procedures are carried out in a timely and effective way within available resources.
  • To undertake statutory intervention when people are at risk or may be neglected or abused. This will include chairing Section 42 Safeguarding Adults Enquiries.
  • To provide operational and motivational leadership of staff, promoting a positive working environment with the primary aim of delivering high quality services.
  • To manage the teams’ performance to achieve the Departments vision.

The Person Interested In This Post Will

  • Have a can‑do attitude to work.
  • Continuously seek better value for money while meeting residents outcomes at lower cost.
  • Have the interests of residents and service users at heart, and ensure they receive the highest standards of service provision.
  • Take a team approach that values collaboration and partnership working.
  • Have knowledge of current developments in relevant legislation, national guidance and frameworks and how to access more detailed information when necessary, including the local authority’s responsibility to safeguard adults at risk.
  • Be able to make rapid judgments, at times in emergencies.

Application Process

To apply, please upload your CV and complete a supporting statement detailing how you meet the requirements of the role.

Informal Discussion Regarding the Role

Contact: Ozan Fitton‑Brown, Service Manager for the Putney and Roehampton Social Care Team; Satch Jani, Service Manager for the Balham, Tooting and Furzedown Social Care Team; Nina Back, Service Manager for the Battersea Social Care Team.

Closing Date Sunday 28th December 2025

Shortlisting Date Week commencing Monday 29th December 2025

Interview Date To be confirmed

Equity, Diversity and Inclusion

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Benefits

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Assistant Service Manager employer: London Borough of Richmond Upon Thames

As an Assistant Service Manager with the Richmond & Wandsworth Better Service Partnership, you will thrive in a supportive and inclusive work culture that prioritises employee well-being and professional growth. With generous benefits including 40 days of annual leave, flexible working arrangements, and a commitment to diversity, this role offers a meaningful opportunity to make a positive impact in the community while enjoying a rewarding career in social care.

London Borough of Richmond Upon Thames

Contact Details:

London Borough of Richmond Upon Thames Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Service Manager

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of hearing about job openings before they even hit the market.

Tip Number 2

Prepare for interviews by researching the organisation and its values. We should be ready to discuss how our skills align with their mission, especially around empowering service users and promoting independence.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family. This will help us articulate our experiences and demonstrate our can-do attitude when it comes to tackling challenges in the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our recruitment process.

We think you need these skills to ace Assistant Service Manager

Budget Management
Safeguarding Adults
Leadership Skills
Team Collaboration
Knowledge of Legislation
Decision-Making Skills
Empowerment Practices

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Assistant Service Manager role. Highlight relevant experience and skills that match the job description, especially around service user empowerment and budget management.

Craft a Compelling Supporting Statement:Your supporting statement is your chance to shine! Use it to explain how you meet the requirements of the role. Be specific about your experiences and how they relate to the duties listed in the job description.

Show Your Passion for Service Users:We want to see your can-do attitude! Make sure to express your commitment to putting residents and service users at the heart of everything you do. Share examples of how you've done this in the past.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at London Borough of Richmond Upon Thames

Know Your Stuff

Make sure you brush up on the latest legislation and frameworks related to adult safeguarding and social care. Being able to discuss current developments shows that you're not just interested in the role, but also committed to providing the best service possible.

Show Your Leadership Skills

Prepare examples of how you've motivated teams or led projects in the past. Highlighting your ability to create a positive working environment will resonate well with interviewers looking for someone who can inspire others.

Demonstrate Your Can-Do Attitude

Think of specific instances where you've tackled challenges head-on or sought out better value for money in previous roles. This will help illustrate your proactive approach and commitment to improving services for residents.

Ask Thoughtful Questions

Prepare some insightful questions about the team dynamics or the challenges they face. This not only shows your interest in the role but also gives you a chance to assess if the position aligns with your values and work style.