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- Tasks: Ensure health and safety checks in homes, contacting residents for access.
- Company: Join a supportive team dedicated to community welfare and safety.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Other info: Inclusive workplace committed to equality and diversity.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Good communication skills and basic understanding of safety regulations required.
The predicted salary is between 30000 - 40000 £ per year.
This is a vital role ensuring that essential health and safety checks, particularly for electrical safety checks and annual gas servicing, are carried out in our tenanted homes. You will identify all properties where access has not been gained, contact those residents by a variety of means and ensure access is given. You need great interpersonal skills, the ability to work on your own initiative and be comfortable obtaining and analysing data. The role will require home visits and some out of hours working, and collaboration with other teams and agencies will be necessary.
Essential Qualifications, Skills And Experience
- Basic understanding of landlord requirements in relation to gas servicing and electrical safety certificates.
- Excellent communication skills and experience of dealing effectively with the public and contractors over the phone, in writing and face to face.
- Experience of using and interrogating various IT systems, including Microsoft Office, and an ability to develop these skills further.
- The ability to interrogate data to provide regular written reports.
Useful Information
Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Access and Enforcement Officer employer: London Borough of Richmond Upon Thames
Contact Detail:
London Borough of Richmond Upon Thames Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Access and Enforcement Officer
✨Tip Number 1
Get to know the company and its values! Before your interview, do a bit of research on Richmond & Wandsworth Better Service Partnership. Understanding their commitment to equality and diversity will help you connect during the conversation.
✨Tip Number 2
Practice your communication skills! Since this role involves dealing with the public and contractors, try role-playing common scenarios with a friend. This will help you feel more confident when discussing access issues or safety checks.
✨Tip Number 3
Show off your data skills! Be prepared to discuss how you've used IT systems in the past. Bring examples of how you've interrogated data to produce reports, as this will demonstrate your analytical abilities.
✨Tip Number 4
Apply through our website! We encourage you to submit your application as soon as possible. The sooner you apply, the better your chances of landing that interview and showcasing your skills!
We think you need these skills to ace Access and Enforcement Officer
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role involves a lot of interaction with residents and contractors, make sure to highlight your excellent communication skills in your application. Use examples that showcase how you've effectively dealt with people in various situations, whether it's over the phone, in writing, or face-to-face.
Demonstrate Your Initiative: We love candidates who can work independently! In your application, share instances where you've taken the initiative to solve problems or improve processes. This will show us that you're proactive and ready to tackle the challenges of the Access and Enforcement Officer role.
Get Familiar with Data Handling: Since you'll be interrogating data and providing reports, it’s important to mention any experience you have with IT systems, especially Microsoft Office. If you've worked with data analysis before, give us the details! It’ll help us see how you can contribute to our team.
Apply Early!: Don’t wait until the last minute to submit your application! We might close the vacancy early if we get enough applications, so get yours in as soon as possible through our website. This way, you won’t miss out on the chance to join our fantastic team!
How to prepare for a job interview at London Borough of Richmond Upon Thames
✨Know Your Stuff
Make sure you brush up on the basics of landlord requirements, especially around gas servicing and electrical safety certificates. Being able to discuss these topics confidently will show that you're serious about the role and understand its importance.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with residents and contractors, practice your communication skills. Think about examples where you've effectively dealt with the public, whether over the phone or face-to-face, and be ready to share those during the interview.
✨Get Comfortable with Data
You'll need to interrogate data and provide reports, so make sure you're familiar with using IT systems, particularly Microsoft Office. If you have any experience with data analysis, prepare to discuss it and how it can apply to the role.
✨Prepare for the Test
Since there's a written test as part of the interview process, take some time to practice writing clear and concise reports. This will not only help you in the test but also demonstrate your ability to communicate effectively in writing.