At a Glance
- Tasks: Support and maintain network infrastructure, ensuring high availability and performance.
- Company: Join a forward-thinking public service organisation in Richmond and Wandsworth.
- Benefits: Enjoy 40 days annual leave, flexible working, and a generous pension plan.
- Other info: Inclusive workplace committed to equality, diversity, and career growth.
- Why this job: Make a real impact on community services while developing your tech skills.
- Qualifications: Experience with enterprise network technologies and strong problem-solving skills required.
The predicted salary is between 46206 - 62451 £ per year.
If you are a network professional looking to develop your career in a forward‑thinking organisation, we would love to hear from you. Richmond and Wandsworth Better Service Partnership is a shared public service organisation supporting Richmond and Wandsworth Councils. We deliver vital services to our communities and are continually evolving our Digital, Data & Technology (DDaT) function to be more agile, secure and resilient.
A position exists within the Network & Telecoms team for a Network Analyst. In this role, you will support and maintain the council’s network infrastructure, ensuring high availability, security and performance across sites and services. You will play a key role in the day‑to‑day operation of the network, helping to support wired and wireless connectivity, resolve incidents, and contribute to ongoing improvements and transformation projects.
About the Role- Supporting and maintaining network infrastructure (LAN, WAN, Wi‑Fi, firewalls)
- Monitoring network performance and proactively resolving issues
- Diagnosing and fixing network faults and incidents
- Assisting with upgrades, migrations and network improvement projects
- Supporting network security controls and responding to vulnerabilities
- Maintaining accurate technical documentation and network diagrams
- Working with suppliers and internal teams to resolve technical issues
- Experience working with enterprise network technologies (LAN/WAN/Wi‑Fi, firewalls, VPNs)
- Understanding of network monitoring, troubleshooting and performance optimisation
- Knowledge of network security principles and best practice
- Experience with network hardware such as switches, routers and wireless solutions
- Strong problem‑solving and analytical skills
- Good communication skills and ability to work with both technical and non‑technical colleagues
- Ability to work effectively in a live service environment
- Experience working in a public sector or complex multi‑site organisation
- Exposure to cloud or hybrid networking (e.g. Azure networking)
- Familiarity with tools such as Aruba, Fortinet, SolarWinds or similar
- Knowledge of Microsoft Teams Voice, SIP, SBCs, Direct Routing and call flow fundamentals.
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Equal OpportunityRichmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
Network & Telecoms Analyst employer: London Borough of Richmond upon Thames and London Borough of Wandsworth
Richmond and Wandsworth Councils are dedicated to fostering a supportive and inclusive work environment, offering flexible and hybrid working arrangements that cater to the diverse needs of our employees. With a strong commitment to professional development, we provide ample opportunities for growth and training, ensuring that our team members can thrive in their roles while contributing to the vital work of safeguarding public trust. Our generous benefits package, including 40 days of annual leave and a robust pension plan, reflects our appreciation for the hard work and dedication of our staff.
Contact Details:
London Borough of Richmond upon Thames and London Borough of Wandsworth Recruitment Team
