Property Management & Tenant Support Officer in London

Property Management & Tenant Support Officer in London

London Full-Time 38976 - 47229 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support homeless families and ensure properties are safe and well-maintained.
  • Company: Local council in Greater London dedicated to community service.
  • Benefits: Generous salary, 40 days annual leave, and excellent benefits.
  • Why this job: Make a real difference in people's lives while developing your skills.
  • Qualifications: Strong customer service, organisation, and written communication skills.
  • Other info: Rewarding role with opportunities for personal and professional growth.

The predicted salary is between 38976 - 47229 £ per year.

A local council in Greater London is seeking a Property Management Officer. The candidate will deliver excellent service for homeless families in temporary accommodation, ensuring properties are well-maintained and suitable.

Responsibilities include:

  • Supporting vulnerable service users
  • Managing cases
  • Undertaking health and safety inspections

Strong customer service, organization, and written communication skills are essential for success in this rewarding role. The position offers a salary ranging from £38,976 to £47,229 per annum with generous benefits including 40 days annual leave.

Property Management & Tenant Support Officer in London employer: London Borough of Richmond upon Thames and London Borough of Wandsworth

As a local council in Greater London, we pride ourselves on being an excellent employer that values the well-being of our employees and the communities we serve. Our supportive work culture fosters professional growth through training and development opportunities, while our generous benefits package, including 40 days of annual leave, ensures a healthy work-life balance. Join us in making a meaningful impact on the lives of vulnerable families in our community.
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Contact Detail:

London Borough of Richmond upon Thames and London Borough of Wandsworth Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Property Management & Tenant Support Officer in London

✨Tip Number 1

Network like a pro! Reach out to people in the property management field, especially those working with local councils. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by researching common questions related to property management and tenant support. We recommend practising your responses with a friend or in front of a mirror to boost your confidence.

✨Tip Number 3

Showcase your customer service skills during interviews. Think of specific examples where you’ve gone above and beyond for clients or resolved conflicts effectively. This will demonstrate your suitability for supporting vulnerable service users.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Property Management & Tenant Support Officer in London

Customer Service Skills
Case Management
Health and Safety Inspections
Property Maintenance
Organisational Skills
Written Communication Skills
Support for Vulnerable Service Users
Attention to Detail

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let us see your enthusiasm for helping vulnerable families. Share any relevant experiences that highlight your commitment to excellent customer service and support.

Be Organised and Clear: Make sure your written application is well-structured and easy to read. Use headings and bullet points where necessary to showcase your skills and experiences clearly, as organisation is key in this role.

Highlight Relevant Skills: Don’t forget to emphasise your strong written communication skills! We want to know how you’ve used these skills in past roles, especially in managing cases or conducting inspections.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at London Borough of Richmond upon Thames and London Borough of Wandsworth

✨Know Your Stuff

Make sure you understand the ins and outs of property management and tenant support. Brush up on relevant legislation, health and safety standards, and best practices for supporting vulnerable service users. This knowledge will help you answer questions confidently and show that you're serious about the role.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've delivered excellent customer service, especially in challenging situations. Think about how you’ve supported individuals or families in need, as this will resonate well with the council's mission to assist homeless families.

✨Organise Your Thoughts

Since strong organisation skills are key for this role, practice articulating how you manage your workload and prioritise tasks. You might want to use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to follow your thought process.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the team, the challenges they face, or the council’s future plans for property management. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.

Property Management & Tenant Support Officer in London
London Borough of Richmond upon Thames and London Borough of Wandsworth
Location: London

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