At a Glance
- Tasks: Administer Council Tax accounts and handle high-volume processing for 250,000 properties.
- Company: Join the London Borough of Richmond upon Thames and Wandsworth councils.
- Benefits: Enjoy hybrid working, flexible hours, and a supportive team environment.
- Other info: Fixed-term role with opportunities for professional growth.
- Why this job: Make a difference in your community while gaining valuable administrative experience.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 24300 - 29700 £ per year.
London Borough of Richmond upon Thames and London Borough of Wandsworth are recruiting a Council Tax Administration Officer to help run our frontline service, administering Council Tax accounts for nearly 250,000 properties across the two councils. This fixed-term role is 36 hours per week, hybrid working from Twickenham or remote home-working.
You will perform high-volume processing, maintain records, respond to enquiries by phone, email and post, and support annual billing and service.
Hybrid Council Tax Admin Officer - Frontline Service in London employer: London Borough of Richmond upon Thames and London Borough of Wandsworth
Richmond and Wandsworth Councils are dedicated to fostering a supportive and inclusive work environment, offering flexible and hybrid working arrangements that cater to the diverse needs of our employees. With a strong commitment to professional development, we provide ample opportunities for growth and training, ensuring that our team members can thrive in their roles while contributing to the vital work of safeguarding public trust. Our generous benefits package, including 40 days of annual leave and a robust pension plan, reflects our appreciation for the hard work and dedication of our staff.
Contact Details:
London Borough of Richmond upon Thames and London Borough of Wandsworth Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Council Tax Admin Officer - Frontline Service in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Hybrid Council Tax Admin Officer - Frontline Service in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at London Borough of Richmond upon Thames and London Borough of Wandsworth
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from London Borough of Richmond upon Thames and London Borough of Wandsworth.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show London Borough of Richmond upon Thames and London Borough of Wandsworth that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
