Estate Manager

Job Title: Estate Manager

Salary Range: £40,737 - £49,365 per annum

Permanent - Fulltime (36 hours)

Location: 2nd floor, Disraeli House, 90 Putney Bridge Road, SW18 1HR or Roehampton Parish Hall, Alton Road, SW15 4LG

An exciting opportunity has arisen within the area housing teams.

As part of a supportive team, you will help to provide a range of housing management services including repairs and maintenance, tenancy and leasehold management and anti‑social behaviour.

This is a varied and challenging role which requires a significant amount of contact with members of the public and partnering agencies.

You will be required to undertake home visits and will cultivate skills including developing positive relationships, understanding housing legislation and learning about a variety of housing management functions.

You do not need direct experience of estate management but should have experience of dealing with the public, an interest in social housing and the ability to work within a busy team. As the front‑line manager of up to 900 properties, you will be the main point of contact between your residents and the council. You will need to demonstrate excellent organisational skills, be able to prioritise a heavy workload and develop constructive relationships with residents, colleagues and outside agencies.

Wandsworth’s housing management division has a well‑earned reputation for high quality and innovative services efficiently provided to our tenants and leaseholders by a dedicated team of staff.

Essential Qualifications, Skills and Experience

• An understanding of the skills involved in dealing with people in difficult situations.
• You need to be able to write letters and reports on a wide range of issues.
• You must be able to attend meetings and emergency situations outside of office hours.
• Have the ability to organise your workload and meet deadlines.
• You do not need direct experience of estate management but should have experience of dealing with the public, an interest in social housing and the ability to work within a busy team.
• As the front‑line manager of approximately 900 properties, you will be the main point of contact between your residents and the council. You will need to demonstrate excellent organisational skills, be able to prioritise a heavy workload and develop constructive relationships with residents, colleagues and outside agencies.

Useful Information

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.