Assistant Service Manager - Locality Team

We have an exciting opportunity to recruit an Assistant Locality Manager to work within our Teddington and Twickenham Locality Team. We are looking for positive, experienced social work managers who share our values and commitment. We are offering this opportunity to candidates who are passionate about improving the lives of residents and want to support staff to provide excellent standards of social work.

The teams consist of Assistant Service Managers, Senior Social Workers, Social Workers and Social Care Assessors who provide a holistic, personalised, strength-based service to residents over the age of 18 who have physical disabilities and older people with physical and mental health disabilities.

About the role

Your primary duties will include:

• To facilitate service user choice and empowerment through promoting independence and strength-based practice to enable residents to maintain their independence and local community connections for as long as safely possible.
• To assist with the management of budgets, ensuring that processes and procedures are carried out in a timely and effective way within available resources.
• To undertake statutory intervention when people are at risk or may be neglected or abused. This will include chairing Section 42 Safeguarding Adults Enquiries.
• To provide operational and motivational leadership of staff, promoting a positive working environment with the primary aim of delivering high quality services.
• To manage the team’s performance to achieve the Department’s vision.

The person interested in this post will:

• Have a ‘can do’ attitude to work.
• Continuously seek better value for money while meeting resident’s outcomes at lower cost.
• Have the interests of residents and service users at heart, ensuring they receive the highest standards of service provision.
• Take a team approach that values collaboration and partnership working.
• Have knowledge of current developments in relevant legislation, national guidance and frameworks and how to access more detailed information when necessary, including the local authority’s responsibility to safeguard adults at risk.
• Be able to make rapid judgments, at times in emergencies.

To apply please upload your CV and complete a supporting statement detailing how you meet the requirements of the role. For an informal discussion regarding the role please contact: Clare Nelson-Hench, Service Manager on Clare.Nelson-Hench@richmondandwandsworth.gov.uk

Closing Date: Sunday 25th January 2026

Shortlisting Date: W/C Monday 2nd February 2026

Interview Date: W/C Monday 16th February 2026

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.