Project Support Officers - Modernisation x9

Location: Lynton House, Ilford

Fixed-Term Contract – 18 months (Full time)

Are you an organised and proactive project support professional who enjoys coordinating delivery activities, working with diverse teams and helping projects run smoothly?

Redbridge Council is delivering an ambitious Modernisation and Transformation Programme to help shape the future of the organisation. Working in partnership with services across the Council, the programme focuses on redesigning and improving services, making better use of data, digital technology and innovation, and delivering sustainable improvements for residents.

We are looking for experienced Project Support Officers to provide high-quality project coordination and delivery support across a varied portfolio of Modernisation and Transformation initiatives.

About The Role

As a Project Support Officer, you will play an important role in supporting the successful delivery of Modernisation and Transformation projects. Working closely with Programme Managers, Project Managers, Business Analysts, service teams and senior stakeholders, you will help maintain effective project controls, coordinate activities and ensure delivery information is accurate and up to date.

You will support project planning, governance, reporting, risk and issue management, action tracking and stakeholder engagement. You will also help coordinate workshops and meetings, monitor milestones and dependencies, and ensure project documentation is maintained to a consistently high standard.

Overview Of The Role

• Provide high-quality project support across Modernisation and Transformation programmes and projects.
• Support Project and Programme Managers with project planning, scheduling, tracking and coordination of delivery activities.
• Coordinate project meetings, workshops and governance boards, including arranging diaries, preparing agendas, capturing decisions and taking accurate minutes.
• Maintain project documentation, including plans, action logs, risk and issue logs, decision logs, dependency trackers and document repositories.
• Monitor actions, milestones and deliverables, following up with stakeholders to help ensure deadlines are met.
• Support the preparation of project status reports, presentations, dashboards and governance papers for senior leaders.
• Help identify, record and elevate project risks, issues and dependencies appropriately.
• Support stakeholder engagement and communications across projects and services.
• Assist with maintaining resource information, project records and other key delivery documentation.
• Support project mobilisation, recruitment, onboarding and other programme activities where required.
• Build effective working relationships with colleagues across the Council and provide responsive support to internal stakeholders.
• Contribute to continuous improvement of project delivery processes, tools and ways of working across the Modernisation Team.

About You

You will be highly organised, proactive and comfortable working across several projects and priorities in a fast-paced transformation environment. You will have excellent attention to detail, strong communication skills and the confidence to work with a wide range of stakeholders.

All shortlisted applicants will need to demonstrate proof of right to work in the UK.

We are committed to employment practices that promote diversity and inclusion in employment and welcome applications from qualified applicants regardless of age, disability, gender identity, sex, marriage and civil partnership status, pregnancy and maternity status, colour, race, religion, or belief.